In the last few days I have been getting up to six email notifications of the same hub being published. These are usually one or two minutes apart. At first it was only duplicates of each email, but I just got six email notifications of one hub being published. Is anyone else experiencing this? I use gmail.
John, today Bill asked on the BS Writers FB page if anyone was having trouble posting hubs. No sooner had he posted that than I got 9 notifications of his most recently posted hub. Then when I got the group email showing who of the hubbers I follow that had posted, his showed up 9 times! It's obviously an HP internal glitch. It's not your computer, if that's what you're worried about.
At least HP has minimal glitches compared to what I see people who write on Bubblews experience. HP's glitches are few and far between and they NEVER affect our earnings.
Today I received two of the same email notifications of a comment for one Hub. Does that count John?
Thanks for the reports.
I have forwarded this to our engineering team to see if we can determine the issue and get it resolved.
How's it going, Matt?
Nine seems to be the magic number because I have 145 notifications messages in my inbox and all are in sets of 9. I'm deleting them, but I thought I'd better ask if there is any identifying code on any of them that might be helpful to the investigating team.
Save 'em or delete 'em?
Yes, I just noticed this day under my "recent notifications" of those I follow who had published a hub today, Bill's hub showed up nine times! I thought, what in the world, did he published nine hubs. So, there is a glitch unless it somehow was published and then was not? I thought I was seeing things. I hope by the time I get around to publishing a hub, things will be worked out here. Seems a lot of unusual things going on more than usual.
Yes -- I got six notifications of Bill's latest hub, all in the same email. I just thought ol' billybuc was trying to make a point. hahahaha
I read Matt's reply and looks like they are on to it.
Just wanted to give everyone an update that we have deployed a fix for this issue that was resulting in multiple notification for the same event.
Thanks to those who reported it!
I sometimes experience this, too. I received nine notifications of the same hub being published today, all in the same email message.
Funny thing, all my duplicates were billybuc's also! Nine repeats of the same hub in one email notification.
yes. 9. I get notifications "as they happen" so I got 9 in a row. At first, I thought maybe he was editing them and reposting. Then by the 3rd I realized it was a glitch.
I have my notifications set to receive everything in one email. That's why I had nine of Bill's single hub listed in one email notification rather than nine separate emails. Nevertheless, I was also wondering if he had unpublished and republished nine times before discovering it was a notification bug.
Yes, I got nine from Billybuc too, and four from Surabaya, and others.
I received two of the same emails within minutes of each other today. It was a notification of a new follower. I forwarded it to HP Staff thinking it was very strange.
by Faith Reaper 4 years ago
I noticed that I have not received one notification from HP since yesterday at 11:55 a.m.! I am not receiving any notifications on hubs I have commented on or newly published hubs from hubbers I follow. Is anyone else having this trouble? I have typed my email address in again...
by Sherri 7 years ago
Clearly I'm missing something...there used to be a symbol that got attached to a Hub in the "my account" list when that Hub was duplicated on the Web. But now I don't see that icon referenced in the legend for the "my account" page.So, HP no longer scans for duplicate content?I...
by Rachael O'Halloran 4 years ago
I've had two comments on two separate hubs today and the notification on neither one was emailed to me to let me know they were there.I just happened to see them in the numbered section in the top part of the screen where the word "notifications" is.Has something changed and we don't get...
by Paula 6 years ago
Help! Since I went offline last night (Mon.07/09/2012) prior to Midnight.....to the current time Tues, 07/10 4:30 p.m. EST......I have not received a single email notification from HP. I have however received other emails, so I don't believe this is an aol issue. ...
by David Livermore 4 days ago
I was just sent an e-mail that my Q&A was being shut off because I stopped answering questions. Funny, since I didn't receive any e-mails about questions being asked. I did some digging and saw I had a ton waiting for a response, yet, HP does not have the ability to see that...
by Christy Kirwan 13 months ago
Hi all, we are aware that there is a widespread issue with authors not receiving notifications. I've let the engineers know, and they will get to it as soon as they're able. So sorry for the confusion and inconvenience this has caused.
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