account statistics update

1. 82

   lrc7815posted 8 years ago

   It is very frustrating to go 36 hours without my account page updating.  This has been going on for several weeks.  Multiple users have posted about the problem and ye4t there is still no resolution.  Is this the best we can expect from HP since the acquisition of Squidoo?

   replyreport
   1. 87

      bravewarriorposted 8 years agoin reply to this

      This has been an ongoing problem and we've not been given any answers other than admin is aware of it. We're told to go to Google Analytics. If that's the case, why have the reporting that is available to us in our accounts?
      
      Seems to me HP has bitten off more than they can chew in the Squidoo acquisition.

      replyreport
   2. 82

      lrc7815posted 8 years agoin reply to this

      Most of my frustration stems from the silence of HP staff on this issue.  There should be someone I can contact regarding a technical issue rather than starting a forum topic and hoping they see it.U;m sure HP will bounce back eventually from the acquisition but I am afraid a lot of good writers are going to bounce somewhere in the meantime.

      replyreport
   3. 80

      Sharlee01posted 8 years agoin reply to this

      Hi I just wonder did hubpages have a problem with updating the account stats, and page views before, prior to last month? I have not had any movement on my page view stats in over a month, yet Hubpages ad a daily earning to my account???? I am not at all accustom to not being able to track individual articles for traffic, and how I earned my revenue. I have Google Analytics, however it is frustrating not having some way to compare  Hubpages against Google. Has Hubpages had these glitches before it acquired Squidoo? I can't seem to get any answers from Hubpages. Hopefully a long time Hubpages member can answer this question.

      replyreport
      1. 94

         Jayne Lancerposted 8 years agoin reply to this

         Yes, there were such problems before HubPages acquired Squidoo and before the server change, but not often, and I seem to recall them being resolved more quickly.

         replyreport
         1. 80

            Sharlee01posted 8 years agoin reply to this

            Thank for answering my question, I appreciate it.

            replyreport
      2. 92

         Millionaire Tipsposted 8 years agoin reply to this

         Yes, the stats did get stuck from time to time, but it always got fixed within a few days.

         replyreport
   4. 89

      Cardisaposted 8 years agoin reply to this

      Mine has been out for 3 days as it says on my account page. I have not seen any updates since Wednesday afternoon.

      replyreport
      1. 94

         Solarasposted 8 years agoin reply to this

         Mine are still frozen, and it is very disappointing! Google shows an uptick, but Google and HP numbers never match, so I'd like to know where I am based on what I have expected to see from HP stats.

         replyreport
         1. 89

            Cardisaposted 8 years agoin reply to this

            They keep telling me that Analytics is more accurate but I need to see HP stats. HP pays me and it just seems weird that they are able to calculate earnings without the stats. I need to see my views toi be sure that I am getting the right amount of pennies each day. Three days is too long not to know what my views are....just saying.

            replyreport
            1. 94

               Jayne Lancerposted 8 years agoin reply to this

               I questioned which stats are used to calculate earnings on a forum thread a while ago, and have looked all over the help section, but found no answer. I actually don't think the stats on our stats page are used to calculate earnings, although they could be updated according to the ones that are, whichever they may be ... I'd be very interested to know how it works.

               replyreport
               1. 89

                  Cardisaposted 8 years agoin reply to this

                  HP stats and earnings are an enigma to me...lol. I just want my stats updated as often as possible. Three days is too long!

                  replyreport
                  1. 94

                     Jayne Lancerposted 8 years agoin reply to this

                     I'm not sure if what I just said makes much sense, but yes, three days is too long!

                     replyreport
                     1. 89

                        Cardisaposted 8 years agoin reply to this

                        I am not sure if it made sense...sorry. It's just that when it comes to traffic stats vs earnings I get all stupid. it seems like rocket science to me. I don;t understand why there is a separate stat that calculate my earnings. I understand that 1000 or so views will get me around 3 dollars. That's all I understand from this and that some articles will earn me more based on what the advertisers pay. Above that my mind goes blank!

                        replyreport
               2. 0

                  calculus-geometryposted 8 years agoin reply to this

                  Matthew addressed it in a similar thread a while back. He says they're done by different systems. http://hubpages.com/forum/topic/125595#post2652872
                  
                  HP should make it a sticky so people don't worry that the lag in traffic reports means a loss of earnings.

                  replyreport
                  1. 94

                     Jayne Lancerposted 8 years agoin reply to this

                     Thank you for that, Calculus-Geometry! They ought to put that in the help section, and maybe expand on it a little for the more curious.

                     replyreport
2. 61

   LindaSmith1posted 8 years ago

   Makes you wonder.  HP knew what it was getting before the move.  It seems that if they decent IT people, etc, common sense would have tld them their servers would not handle everything.  Seems like they did not prepare ahead of time.   This is like buying the contents of another store, to move to your store, run ads then tell people sorry, but we don't have stock out yet because we didn't get the shelves or make the space for it.  But be patient because we are working on it. Yeah right!  We have heard we are working on it since the Acquisition.

   replyreport
3. 61

   LindaSmith1posted 8 years ago

   I just did some checking.  Weebly ranks in the 200's for Alexa while HP ranks close to 600.   Weebly ranks 8 with Google page rank checker while HP ranks a 6.   Although Weebly is a create your own site, you can still use Adsense,Chitika, etc.

   replyreport
4. 93

   Michael Kismetposted 8 years ago

   I think it's been more like 72 hours without statistics update.  It also seems that earnings is delayed today as well, unless I really made 0 cents yesterday!  Can someone confirm this?

   replyreport
5. 61

   Aubrey Durkinposted 8 years ago

   Check out Redgage. Comparable site and you can make money from a greater variety of content. They don't seem to have issues.

   replyreport
   1. 94

      Solarasposted 8 years agoin reply to this

      I found Redgage to be awful.  Buggy things would not load half of the time.  Then I had a problem getting into my account and pressed their reset password button, which did not work.  In fact it reset the password, but did not tell me what it was, and their support did not know how to fix it.  So I am locked out of that account forever. I never made a cent there anyway.

      replyreport
   2. 67

      Sabre1000posted 8 years agoin reply to this

      Whoa wait...RedGage is working?
      My bank hasn't updated since December last year and I have emailed them about it several times.
      I thought they were dead.
      
      Just checked and no update since December 1, 2013.

      replyreport
   3. 76

      Shorebirdieposted 8 years agoin reply to this

      Yes, I haven't had any movement in my earnings for over a year and I am very close to cash out.  I have a hard time logging in and posting anything.

      replyreport
      1. 54

         Brie Hoffmanposted 8 years agoin reply to this

         Redgage is a scam..nothing since Dec 2013

         replyreport
         1. 61

            Aubrey Durkinposted 8 years agoin reply to this

            Yikes, really? I guess I haven't been on long enough to see the bad side.

            replyreport
   4. 61

      Aubrey Durkinposted 8 years agoin reply to this

      I didn't realize they had a history. Well, at least I can use them to drive traffic to my other stuff for free. That does suck that Redgage doesn't pay. I can't believe they are still around....

      replyreport
6. 61

   LindaSmith1posted 8 years ago

   earnings not updated

   replyreport
7. 93

   Michael Kismetposted 8 years ago

   Thanks Linda, I can forgo being more neurotic than usual today.  Aubrey, I will definitely check out Redgage.  I've been spending most of my free time to write on InfoBarrel.  Their interface is a bit tedious to use, but once you get the hang of the nuances, it becomes more bearable. Every Hubber should read the articles pertaining to Hubpages on Infobarrel, it is scathing! 
   
   Also, let's give HP a break, okay they let their unbridled greed get the better of them, but I'm sure they'll bounce back eventually.

   replyreport
8. 93

   Michael Kismetposted 8 years ago

   Hmm, maybe I won't check out Redgage. 

   replyreport
   1. 94

      Solarasposted 8 years agoin reply to this

      Where is your face?

      replyreport
9. 0

   calculus-geometryposted 8 years ago

   The problem is due to the server change, not the Squidoo content acquisition.

   replyreport
10. 93

    Michael Kismetposted 8 years ago

    One chimes in about Redgage and how they don't seem to have any issues, another says they have nothing but issues, one current user wasn't aware that they were still operational.  I love the internet!

    replyreport
    1. 94

       Solarasposted 8 years agoin reply to this

       Michael where is your goth avatar; I miss it, and Halloween is coming!  Get yourself together man!

       replyreport
11. 93

    Michael Kismetposted 8 years ago

    I don't goth, although I'm sure they have lovely traditions besides death, drinking blood and the color black.  Hey, I've always been curious--is that a puppy or a really big guinea pig?

    replyreport
12. 93

    Michael Kismetposted 8 years ago

    I've just perused your hubs and I can make an educated guess, it's safe to assume it's a puppy. Judging from the content of your hubs, I don't have to ask you i

    replyreport
13. 93

    Michael Kismetposted 8 years ago

    f you're more of a god or cat person.

    replyreport
    1. 94

       Solarasposted 8 years agoin reply to this

       I was raised by the High Priestess of Cat - she is appalled by the dogs, and occasionally deigns to pat them clumsily on the head.  That is Dash at 2.5 weeks old in the photo, and yes they look like guinea pigs at that age.  lol.  You are correct, more of a dog person than cat, more of a cat person than god...

       replyreport
14. 93

    Michael Kismetposted 8 years ago

    dog! ack!

    replyreport
15. 76

    Shorebirdieposted 8 years ago

    I think mine hasn't updated in over three days now.

    replyreport
16. 60

    sosownposted 8 years ago

    I'm relatively new hear.  How exactly do you earn money?  I've tried signing up for google adsense, but they have my wrong email, or won't let me sign up.  Any suggestions would be helpful.

    replyreport
    1. 94

       Jayne Lancerposted 8 years agoin reply to this

       This link takes you to the Learning Center where you'll find all you need to know about signing up for Google Adsense on HubPages: http://hubpages.com/learningcenter/signup-AdSense

       replyreport
       1. 60

          sosownposted 8 years agoin reply to this

          thanks.  I guess if my earnings say I earned zero, then I am getting nothing, right?

          replyreport
          1. 94

             Jayne Lancerposted 8 years agoin reply to this

             Yes, zero means you've earned nothing. You need an Adsense account to earn on HubPages. You mention the 'wrong email'. Have you tried signing up before?

             replyreport
17. 61

    LindaSmith1posted 8 years ago

    I see that the blue arrows are growing, yet how can that be when the stats have not been updated.

    replyreport
    1. 94

       Jayne Lancerposted 8 years agoin reply to this

       Perhaps they're on the verge of updating.

       replyreport
18. 61

    LindaSmith1posted 8 years ago

    Jayne: I doubt it since the arrows have been changing all along without any update.

    replyreport
    1. 94

       Jayne Lancerposted 8 years agoin reply to this

       To be honest, I don't seriously expect them to update over the weekend.

       replyreport
19. 61

    LindaSmith1posted 8 years ago

    I will be surprised if they do anything this upcoming week, but we are close to the 28th of the month.

    replyreport
20. 72

    Glenda Motsavageposted 8 years ago

    Four days… and counting!

    replyreport
21. 93

    honghanhvt1182posted 8 years ago

    Mine hasn't been refreshed for more than 4 days. I understand it's a technical problem that will be resolved soon but I still feel a little frustuating.

    replyreport
22. 69

    athulnairposted 8 years ago

    Be patient, it could be some server issue.

    replyreport
23. 92

    rajan jollyposted 8 years ago

    4 days and more for me here since the stats updated.

    replyreport
24. 92

    QuoteAmberposted 8 years ago

    Same as Rajan Jolly, my stats haven't been update in over 4 days, my Adsense hasn't been updated in over 2 days, and my traffic is still just 1/5 of what it used to be before the acquisition.

    replyreport