This is a serious suggestion.
The stats is a sore point for many hubbers. I say if HP can't fix it then remove it. No use having it if we can't get an update at least daily. The page views haven't moved for one week and in other forum it says that the issue has been resolved.
Remove this or fix it so we can hub in peace!
You could always try not looking at the stats. page.
You are right. The stats is a disappointing factor for many hubbers. We lose our confidence too on this negative trend. Also, now a days the earnings also badly affected. It is high time the HP team do some great damage control mission.
i am ok whether the stats are there or not coz my earnings isn't good either.
Why on earth should I not open the page? I have hubs there. My earnings depend on traffic to my pages. Why on earth would I not check? That makes no sense to me.
I think he was trying to say that if it is upsetting you to see the page right now, just don't look. I don't think he meant to tell you to never look at your stats. The point is that if the numbers are frozen, what is the point of looking...and looking...and...well, you get my drift.
Looks like things are improving now however, so go ahead and look away!
Or at least give us a realistic time estimate of when it will be fixed, from a tech official and not other hubbers guestimates
Can you imagine that in the other thread it say that the frozen stats have been resolved? Who the hell is in control of the forums and such issues?
The stats are really useful when they work - which lately has been pretty dismal. Bring back Simone is what I say.
I think this is a really bad suggestion because without those stats it is impossible to know what each hub is doing and how it compares to others you have written.
This is a tech glitch, nothing more, and I suspect the team is reading these posts and sweating bullets trying to fix the problem.
Yes, it is very frustrating, and for me as well as anybody else. I am now completing a complete update of every single hub and have no way of knowing whether what I am doing is succeeding. GA is not a good source for this type of info, and those who suggest we use it forget how tedious it is. That is not the answer.
The answer is to just put on our big boy pants and wait until things get fixed. Complaining is doing nothing but allowing people to vent and upsetting everybody even more.
There may be more involved in this than just the stats, so it is likely that Paul has had to call in some outside help to analyze the entire server. I do notice that earnings are updated daily, and feel they are probably correct or will be made correct once the problem is fixed.
Maybe the best thing is to do nothing and stay off the site until after Thanksgiving. Checking every day is only going to make things worse.
Um ... why are you quoting me? I plus-oned Sallybea's post.
Sorry I didn't realize I was doing that. I was only responding to the original post with my own views.
@ Jayne Lancer - Because you are looking at in chronological mode (where the previous post is automatically inserted) as opposed to threaded mode which I assume TimeTraveller is viewing in!
makingamark: Thank you for clarifying this. I was beginning to feel like a moron! Also, even though my post seemed "misplaced"...what's the big deal? We are discussing an important issue here, and Jayne is worrying about the fact that I responded to her when I should have responded to somebody else? Really? Give me a break!
They are busy revising the site and admit they have a lean staff. I am going to get busy and work on a hub. We cannot be at a standstill. They are tabulating earnings. Frustrating, I know.
That post was for all of the people who are worrying themselves sick about all of this. I continue to update my articles significantly and only have 3 more to go until I finally am finished! It is my fervent hope that doing this will put me back in the game, but if nothing else, doing this allowed me to see just how bad some of my articles were! Not any more!
I've said this before, TT2, but if you are using daily stats to make decisions about whether your tweaks are working, then you're almost certainly making really bad decisions.
When you make a change, it can take weeks for the effect of that change to fully work through. If you see a change in stats the day after you changed something, chances are it has nothing to do with what you just did.
Those stats do not just reflect current views. I chart them to look back over the months and years to see how they stack up. I understand your view on this, but I also think much depends on your topic. Some are slower than others, obviously, to take hold, but I'm no longer sure I buy into the "let it mature" way of thinking. I have some I waited years for that never went anywhere, and others that took off from day one. Yes, there were a few that improved with time, but only a few.
Stats on HP are just for reference. Use Google Analytics if you want real time details...
The whole point of this whole #### situation is to NOT use Google Analytics. We still know we can use it. But we don't want to. We want HubPages to fix the stats.
Ha! Whatever. I already feel "at home" here in HP.
I came from Squidoo, btw. And nice to meet you too
Nice to meet you too, really !
I'm glad you feel at home..go ahead boss everyone around
LOL. Sometimes I get frustrated and start behaving as a child
Google only know what Google knows; there are more sources of traffic that just the Google search engine. G does not know what Bing and Yahoo are up to. Therefore it does not give a complete picture. I find that Bing/Yahoo and Google seem to like different hubs and while Google has no awareness of one hub, Bing/Yahoo are all over it.
I want one source that knows about all visits to my hubs and how they may have gotten there. That is why I would like the stats to work and be accurate.
That's not how it works. Analytics gives you details about traffic from all sources not just Google. No one would use it if it worked the way you think it does. Check it out.
Okay I have a post with no Google referrals but a number of them from Yahoo and Bing. This page does not show up at all on my GA account. So I know there have been views, but it is as if the page does not exist on GA. How is that possible?
Also, when I look at Acquisition, Keywords, it tells me that out of 16K sessions over 14K are "not provided." How can it not know how 88% of my traffic came to my Hubpages articles? I don't find the data there I get very useful.
Those not provided things annoy me too. But neither Google or HubPages can do anything about it. Those are the keywords viewers used from Google search addresses beginning with https://
That means, they are encrypted and even Big G does not know it
I don't know what that means lol.
What I do know is that Google Adwords and other advertisers know everything that I do: every click or search I make, even my instant messages all return ads to me directed at my last action on the computer.
I can relate to that. I visit an Amazon page and the ads all over other websites are about the same product for days. However, I've never heard of tracking instant messages too.
Adwords customers know your keywords because the links are being tracked by Google. For web adresses that begin with https:// instead of http:// (s means secure), Google cannot disclose the keyword because it's secured. This is the same security used to store passwords, credit card information etc.
They won't tell you the keyword from an encrypted search because the searcher is meant to remain anonymous and private. That information is found in your Webmaster Tools account under 'search queries'.
I was trying to remember this before; another reason a visit will not be counted by GA is if the visitor doesn't go down far enough on the page for the code to be read. The other thing is that AwStats, which my webhost provides for my sites, has an actual count from log files from the server. I'm still learning this stuff, but what it means is that it's going by actual activity on the site, actual records of visits directly. GA doesn't do that. This is why many people say that AwStats is more accurate.
That is not true, Nate. The reader does not need to go down enough for the code to be read (or loaded), because the code will have already been loaded by the page. Does your hub text or picture at the bottom load only after you scroll? Does the comment box load only after you scroll enough down? Does the advertisement only appear after you scroll down?No. As soon as you open the page, boom - every code is loaded. Same with the Google Analytics code.
My Analytics data shows visits of duration 1sec, 2sec, 3 sec and even 0 seconds, that means the code have already been loaded. Analytics is accurate and tracks all your visits people, but I'm still on the side of those voting for HP stats!
Not entirely correct
Hi, neosurk. My understanding is that it doesn't load all at once. This is why people have different ideas about where to place GA code on their sites. Put in the wrong place, it might not execute before someone leaves. Number two in this article alludes to this http://blog.crazyegg.com/2013/01/31/why … naccurate/ but I've also read about it elsewhere. I think jeff's article discusses this too.
I do trust GA though and I use it in various ways and often. It's a great tool, no doubt about that.
I'm on the side of HP stats too. They totally come in handy, hope they get fixed soon.
That's not true. Analytics tracks ALL visits to your Hub, from any source.
Unfortunately, that isn't the case for me either. Analytic's only shows hits to my hubpage. No other traffic is recorded. Pinterest, yummly, foodie, facebook, G+, there is no sign of them at all. However, my hub stats show all of these.
Robert, if you go to Acquisition>Social>Overview, you will see every social network that brought you visits - even with the exact post URL that brought the traffic.
Well weirdly my HP account shows views coming from Bing and Yahoo that are not registered by Google. Nate had an explanation on another thread that made sense to me. However, this topic has so many threads I can't point you to it right now.
There you go Brandon,I hate people telling me to use GA. I didn't sign up with GA to post my articles. I am not getting paid by GA. Even if the stats here are just for reference, the point is, HAVE THEM FIXED HP!
I agree, but HubPages isn't for authors so much as it's for technos who understand how to direct internet traffic to make money. My Adsense account was closed almost three years ago because someone in Europe was doing something with it, and I lost all my earnings.
So now, I just write because it's what I do, and I no longer care about stats because it means nothing to me.
No, why should I use Google Analytics, which is totally unintuitive and extremely difficult to use?
Secondly, I consider it vital to the transparency of a site that it shows me the parameters on which it is basing my payments. If Hubpages no longer wishes to supply this information, it means I can no longer trust Hubpages not to cheat me.
My understanding is that the views on the stats page and the impressions on the earnings page come from two different sources, and only correlate with each other in that they are reporting similar things.
If that is truly the case, then I have no means of knowing I have not been cheated from Day 1.
Actually, yes, those stats are from different sources. Views in your earnings should be equal to 60% of the views you got plus/minus difference in time zone reports.
And since they are different, I think you can correlate more to check the accuracy. Note that ad views should not be equal to 60% of the "24 hour" views.
HubPages could be cheating you, but even if they did regularly provide stats (without hiccups like this one), they could tweak the stats to make you think they are not.
I feel wary when I go to an auto mechanic or need a repair in my home. But eventually, I do have to find someone and trust that they will do the repair without cheating me.
I trust HubPages. I wouldn't be writing here if I didn't.
It would be pretty stupid of the HP team to try and cheat its writers because someone, sooner or later, would figure out what they were doing, publicize it, and everybody would quit!
I agree with Millionaire Tips...if you really do not trust the team and think that what they are doing has some evil intent, then it is time for you to find another place to write.
I have always trusted HP and, although I do not always agree with some of the ways they do things, etc., I think they offer us an excellent platform for learning how to write online, producing good content and perhaps making a little money along the way.
The views on the stats page are a running number that represents what any article has earned in views over a 24 hour period. For example, if I publish an article at 6 PM my time one day, what it has earned by 6 PM the next day represents one day's worth of views.
The impressions are 60% of that number. So, if I earn 100 page views, it will compute as 60 impressions, and those are the ones I get paid for based on my "cents per thousand" or CPMs.
This is a basic overview, but I think there are also some impressions we do not get paid for and never see that also figure into the formula from HP.
GA, on the other hand, runs its views from midnight to midnight on any given day, so this is why the numbers are different.
Both, as far as I know, include all page views, even your own. So when you are editing or checking a hub, those views are added, but are not views for which you are paid...for obvious reasons.
lobobrandon: If you are just using the stats for reference, you are missing out big time. There are many ways to manipulate them that allow you to see how things are going, what needs to be updated, what is succeeding and what is not doing so well. They are a treasure house of information that I, personally, use every single day to help me. When they are not available, I cannot do that, and GA comes nowhere near them for usability.
I use HP stats for seeing how each Hub is doing for traffic. It is an easy quick process. You can not get that info in Analytics so quickly. So please DO NOT get rid of the HP stats
I would prefer to get the stats sometimes rather than never. I am willing to wait. I think they just need to let us know:
- what is involved in keeping them updated
-give us a more realistic expectation of when they will be fixed and
- how often we should expect them to be updated.
I use HP stats for finding out if my revisions have worked re lens which need to be brought up to hub standard
Google Analytics does not provide this information.
If people are to avoid wasting their time the stats need to be sorted or an extension needs to be given re the squidoo lenses because right now the stats are garbled.
My GA account refuses to give me stats on landing pages for the last two days -"information for the last 2 days is not available." I find it unacceptable to wait 3 days to know what happened when I made a major adjustment to a hub. I know Marissa thinks that is short sighted, but I want to know. Simple.
Nothing is giving me any valuable feedback right now, and I am used to getting it. So that is frustrating. Revolutions are not born out of people living in poverty; they are born out of conditions worsening. Not that I am advocating a revolution, just that this is human nature; we don't like having less than yesterday or the week before.
Bite your tongue Cardisa. Please HubPages, don't get rid of the stats page! OK, it can be annoying when it does not update for a few days, but better late than never I say. I can't do without my stats page!
I am also waiting for the stats to update, but even if it takes a bit longer, I'd rather wait for the techs to feel that they actually have it fixed rather than for them to hurry up just to satisfy my wanting the stats, "now." I think of it as, if a plane I were scheduled to fly on had to be grounded for mechanical issues, I might complain about the delay and how inconvenient it is for me, but I'd rather the mechanics take their time and get the problem fixed before boarding that plane. I'd rather be inconvenienced time wise, than to regret my impatience.
That might seem like comparing apples to oranges to some, but I'll wait for the stats page to update whenever it updates. Like everyone else, I miss the updates and hope the stats are back up soon. Like most everything else in life, when things work we take it for granted, when they don't work we notice and are shocked and annoyed.
Maybe when the stats are up again, we should start a thread on how we appreciate HP. I'm one of the ex-Squids that love it here on HP. I've been mighty pleased with how broken links are brought to our attention quickly and referenced to the link itself. That's a huge time saver.
This issue has persisted longer that usual, even for HP. Staff has done little (so far as I know) to keep us informed. As much as I love to post new articles (I have about 12 waiting to be published) I think it would be prudent to wait before I publish anything else.
Since sometimes I can be very stubborn I decided to give HP the benefit of the doubt and went ahead and published another hub today. I should have followed my own advice and waited for the stats to finally be fixed.
The hub shows no views (not even 1) which is extremely hard....even for me, after being published for a few hours now.
This goes to show you that you should listen to your own advice before acting as dumb as I appear to have done!
The lack of stats and incentive to publish anything here finally resulted in my uploading my own site - it was the just kick up the jumper I needed to make me do it - thanks to HubPages for motivating me sufficiently - I even managed to monetize it! Hooray!
Do you mean you now have your own site? Congratulations, Sallybea.
Yes, I converted my photography site into a felting one - it just seamed the right thing to do.
I don't think you made a mistake. Just because no views are showing it does not mean you do not have some. The stats are frozen. When they get fixed, all of the views will be there.
Also, note that the earnings are still working, oddly enough. Keep the faith.
Well...it seems that the stats were finally taken care of....good grief!!!
by John Mark 9 years ago
I saw where this issue has been addressed in the past and supposedly corrected. But for many weeks now, especially toward the end of the week and weekends, my HubPages stats will not update for hours and sometimes even days at a time. An example would be "Includes data from 17 hours ago and...
by Writer Fox 7 years ago
Stats have updated three times today. The one day, seven day and 30 day totals have changed but the 'Page Views Ever' have remained the same with each update. The last time this happened (in October) I lost 15,000 views in the 'Page Views Ever' total. What's happening now with...
by Kelly Kline Burnett 12 years ago
Is there a way within Hub Pages to see which articles are only receiving Hub traffic? I try to beef up the low performing Hubs but it would help to know which Hubs have no outside traffic. Or is the score of the Hub sufficient to monitor the lack of Google traffic?
by Kristen Howe 7 years ago
For the past two days, I've noticed that my hub score have deceased or increased, but the views have stayed the same as yesterday. Does anyone know what's going on with HP? Will they be updated or remain frozen? Even my new hubs have no views at all. :-(
by Paul Deeds 12 years ago
You may have noticed that the stats button on your hub now says "stats disabled" and that your total hubs views are not moving up. We had a hardware failure on one the servers that we use to record and process the millions of views we get a day. We are working to restore the...
by Carolee Samuda 8 years ago
I am not very intelligent when it comes to traffic stats, so sue me..lolWhy is Google Analytics stats more than the HP stats for the same period? Before you assume that Google logs my visits to my hubs, let me clarify that I have hardly been visiting my own hubs. I have an excess of 400+ visitors...
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