Articles are hard to read

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   L.M. Hoslerposted 3 years ago

   I have been trying to read some articles on here and there is barely any room for reading the article. The top is covered with a huge ad or video taking up most of the screen. I wonder how many people just quit trying to read our articles because there's so little reading space.

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      Miebakagh57posted 3 years agoin reply to this

      On which site is the article in question publish?

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         L.M. Hoslerposted 3 years agoin reply to this

         I can't remember because it wasn't my article.

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            Miebakagh57posted 3 years agoin reply to this

            Am I luckly not experienceing such issues as I visit a niche site article?

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      MPG Narrativesposted 3 years agoin reply to this

      I agree. I think that video needs to be reduced in size. Or maybe a button to remove it temporarily while the article is being read?

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      bravewarriorposted 3 years agoin reply to this

      On the niche sites, the video moves to the right margin once the reader scrolls past it and starts reading. This is a new and welcomed development. The leading video used to follow you down the page. On which site are you experiencing this annoying phenomena?

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         L.M. Hoslerposted 3 years agoin reply to this

         I am not sure. They weren't my articles but it was so annoying that I gave up reading the articles.  I don't even remember what the article was. But if it annoys me that I stop reading an article I would guess that visitors to our sites would do the same.

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      eugbugposted 3 years agoin reply to this

      It's not too bad on desktop because the video shifts to the white area on the right on scrolling. On mobile devices however, it obscures about 1/3 of the screen and cant be closed without some effort by a reader to discover how. (There's no close button.)

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         L.M. Hoslerposted 3 years agoin reply to this

         It's terrible to cover up the articles that people want to read. Probably discourages a lot of readers.

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2. 86

   Genna Eastposted 3 years ago

   I agee with you.  I stopped writing and reading for some time as the pages were so difficult to read or follow.  I've even received emails from people, asking, "Why do you publish on this site?  It's terrible!"  And we couldn't add comments to the article on the actual article page, and had to dodge ads that were more or less slapping us in the face. But bravewarrior's comment gives me hope.  I hope that HP has finally come to their senses.

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      L.M. Hoslerposted 3 years agoin reply to this

      Too many ads is not good for traffic. I get off sites that overload with ads and I am sure others do the same thing.

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         Glenis Rixposted 3 years agoin reply to this

         Totally agree. I simply can't be bothered to read articles that are liberally sprinkled with ads - whatever the website or platform. And I'm sure that readers take a similar view of my articles. It makes me wonder if there is any point in continuing to write them.

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            L.M. Hoslerposted 3 years agoin reply to this

            As I was just explaining to someone else people will get disgusted with too many ads, and not just this site, then start using ad blockers which will hurt our income. With what I made this month I have to question whether its worth continuing to waste my time.

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3. 93

   JNalbach419posted 3 years ago

   On all my articles there is a video at the top of the screen but can easily be removed by pressing x. Maybe it’s your device, because on my iPhone it has an x to close.

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      Miebakagh57posted 3 years agoin reply to this

      I don't know if a device genesate the problem. My Tekno phone has the close(x) sign to help out.

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         L.M. Hoslerposted 3 years agoin reply to this

         I haven't tried it on my phone. Maybe they are set up up for smaller screens.

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            bravewarriorposted 3 years agoin reply to this

            I don't read any articles, whether on HP or elsewhere, on my phone. I always use my computer. Call me old school, but I use my phone for calling, texting, and taking pics. Never read anything on it. Stuff is too small on a phone! Plus, it's laid out differently. Don't like it. But that's just me.

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               eugbugposted 3 years agoin reply to this

               Me too. I still use a dumb phone when out and about because It fits easily into a pocket. I read books on the Kindle app on a tablet, but I prefer to do most browsing on my computer.

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               Jodahposted 3 years agoin reply to this

               It isn’t just you Shauna. I don’t use my phone for reading articles either, or writing. It is much easier to use a computer or tablet. I find the top video moves to the right bottom of the screen as you scroll down and is easy enough to close after a few clicks. Like the overloads of ads it is annoying but I guess we have to live with it. Just bring back commenting!

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               L.M. Hoslerposted 3 years agoin reply to this

               Same with me. I mostly use my computer because I can make it bigger and full size.

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      eugbugposted 3 years agoin reply to this

      The ad (which takes ages to load) has an "x", but the subsequent video that appears doesn't, unless you tap different places on it to make it appear.

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         Miebakagh57posted 3 years agoin reply to this

         That's odd.

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         L.M. Hoslerposted 3 years agoin reply to this

         I know the bottom ad I can click on the X to make it disappear. Not sure about the top one.

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      L.M. Hoslerposted 3 years agoin reply to this

      I use my computer which I need to get a new one. So it's old

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      L.M. Hoslerposted 3 years agoin reply to this

      I will be sure to check that out more closely next time. But that has to turn readers off especially if they don't see that x

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   shanmarieposted 3 years ago

   This is the first time I've been on HP in quite a long time. I became disgusted when they took away comments. We miss a lot of opportunities to comment or to receive comments because we can't do it directly from the article anymore. And then the page has become so weighed down with ads and that video that I'm certain there are quite a few people who don't bother reading articles that might otherwise enjoy it. As a reader, I don't like all the interruptions to what I'm trying to read. Too much scrolling just to continue reading and I lose interest. Anyway, I'm here to unpublish a particular hub and this caught my eye. Maybe the people controlling the site layout will see this thread and attempt to do something about it.

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      L.M. Hoslerposted 3 years agoin reply to this

      Lets hope they see this and realize that if we are not reading the articles because of this then its not going to attract readers, or the readers will not bother reading the articles. I mean we make money from the ads , so I am all for ads but too many will kill the traffic to the site.

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      bravewarriorposted 3 years agoin reply to this

      Let's hope, Shanmarie. We've been complaining about the ads and lead video for quite some time. At least they've moved the lead video to the right margin once we begin scrolling. However, I doubt they'll do anything about the ads. Clicking on them is what gains revenue, even if the click is by accident, which happens often because there's so many of them and they're obtrusive.

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   Glenn Stokposted 3 years ago

   I made more money from HubPages years ago when there was a limitation of only three ads on an article. Google even had a rule to not go over three ads. I wonder what happened with that?

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      NateB11posted 3 years agoin reply to this

      I remember when the rule was only 3 ads and no ads above the fold and now on about every site on the Web you see way more than 3 ads and a lot of them above the fold. Adsense even sent me a warning on one of my own sites back then telling me not to put ads above the fold.

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         Glenn Stokposted 3 years agoin reply to this

         Yes. Evidently the rules have changed across the entire web!

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6. 83

   Solarasposted 3 years ago

   I was just on PetHelpful, and the top video does not move to the right.  It and a bottom banner ad obscured 2/3s of the screen. 
   
   I went away to another tab for a minute, and when I returned a full screen ad was there obscuring the entire article.  It was easy to close, but I wondered if I had stayed on the PetHelpful tab, would that ad have popped up and delayed my reading of the article.
   
   It's vulgar and needs to be reigned in.

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      bravewarriorposted 3 years agoin reply to this

      I just went into PetHelpful and the lead video moved to the right when I began scrolling down. I'm reading on a desktop. What device are you using, Barbara?

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         L.M. Hoslerposted 3 years agoin reply to this

         I was just reading another article and I could not close the top video.

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         Solarasposted 3 years agoin reply to this

         I am on a desktop. I just reloaded the page and the "Welcome to PetHelpful" video is still there, and does not move to the right.
         
         Edit: I am on Windows 10 and using Chrome.

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   quicksandposted 3 years ago

   I am also one of those who feels that the new arrangement is not user friendly. I also tried to comment on some articles but could not figure out how to enter the 'comments' field.

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      bravewarriorposted 3 years agoin reply to this

      Quicksand, right now the only way to leave a comment is to go thru your feed. But there's a downside to that as well: the articles that appear in your notifications don't always show up  in your feed until a few days later.

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         quicksandposted 3 years agoin reply to this

         Thank you, BraveWarrior, thanks for responding.

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            bravewarriorposted 3 years agoin reply to this

            Quicksand, as of this past week, comments are no longer available thru our feed. The ONLY place we can leave comments is on AxelAddict articles. At least for now. Major bummer!

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   eugbugposted 3 years ago

   I can't understand why Hubpages can't do simple experiments. So just reduce the amount of ads for a week or two and check the results. If impressions and revenue increase because more people aren't backing out of articles, then it would be worth keeping things that way. I'm sure there's a sweet spot on the graph of revenue/impressions versus number of ads. Doesn't seem like rocket science, maybe I'm missing something and that approach is too simplistic. Perhaps they're tied to contracts with companies buying advertising space for long periods of time and this isn't an option.

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      NateB11posted 3 years agoin reply to this

      Strangely, my CPMs just shot up today. I'd hate for them to change something that's working.

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         eugbugposted 3 years agoin reply to this

         Mine went up for yesterday (Saturday) about a dollar.

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      Glenn Stokposted 3 years agoin reply to this

      They could do that as a test on one niche site to monitor the results. However, what you said about advertising contracts could be an issue and stand in the way.

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      bravewarriorposted 3 years agoin reply to this

      Eugene, I agree with you wholeheartedly. I think you may have hit the nail on the head with your last sentence.

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   MariaMontgomeryposted 3 years ago

   Shauna, that's a problem I have. I get an email about an article that was published, but when I have time to read it, comments are closed, and I can't find it on my feed. Grrrr   I also do not appreciate the huge video "Welcome to HubPages or whatever niche site " at the top of my articles. It takes up almost half of my laptop screen. I can't imagine trying to read these articles on a phone.

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    eugbugposted 3 years ago

    I just noticed my bounce rate has been rising gradually, up 5% since the steep drop in June.

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    eugbugposted 3 years ago

    Has anyone noticed the grey horizontal bar is back on desktop? (or maybe it never went away.) It stays on screen obscuring everything when you scroll down. It's an artifact of ads because turning on an ad blocker removes it.
    
    

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       Glenn Stokposted 3 years agoin reply to this

       That’s bad news, and it could be what’s causing the additional bounces. Please send that screenshot to the team@HubPages.com

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          eugbugposted 3 years agoin reply to this

          I think I've solved this. I had enhanced tracking protection turned on for all sites, so this was turning off ads. The grey bar seems to be an ad placeholder which holds an ad under normal circumstances that moves upwards off screen when scrolling down a page. Ironically when I turned off the protection, it displayed an ad for an adblocker.
          
          
          

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             Glenn Stokposted 3 years agoin reply to this

             You must have been doing searches for Ad blocking and that’s why that ad appeared. Ads are usually related to our interests.
             
             At least you solved the problem, but I think it’s still a nuisance for anyone using ad blockers. They wouldn’t know why they are seeing a grey bar covering what they are trying to read.

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12. 83

    Solarasposted 3 years ago

    Okay, so I clicked to another tab with Pethelpful on it, reloaded the page, came back here to report what the video was doing, came back to the PetHelpful tab and this:
    
    The video was still running at the top, and an ad covered the entire screen.  I could not click away the ad.  Finally I closed the video, and that allowed me to close the ad.  As a reader, I would have just given up and closed out.

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    Robie Benveposted 3 years ago

    I agree, that kind of intrusive ad presence is getting very popular apparently on many sites, but it annoys the heck out of me. I can't read, at the most I skim, then I leave.

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    Miebakagh57posted 3 years ago

    On my desktop, there was a time I use Maxthon NOW cloud browser in Chrome. This browser contain ad blockers.                                        It'll tell you that ad blockers are turn on, so you can turn them off.                                     And sure, not everyone is using this Maxthon Now browser. It has 3 search engines-chrome, firefox, and internet explorer. Now I'm using a small but compact Tecno handset to furage the forums, as I've lost my laptop to theft.                                         That your article is clog with ads...there's control over them. And that's not preventing one to write good stuff for publishing.

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       L.M. Hoslerposted 3 years agoin reply to this

       Yes we probably can control the ads with an ad blocker but do we want our readers to have to use an ad blocker in order to read our articles? Ad blockers hurt our income. But with the overuse of ads more people will start using ad blockers which will make it a waste of our time to write new articles.

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          Miebakagh57posted 3 years agoin reply to this

          L.M. Horler, that I understood.                                        Could not readers have to control the ads during reading, and after reading? In the later case, it helps.

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             L.M. Hoslerposted 3 years agoin reply to this

             Truthfully I don't know much about ad blockers.

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    eugbugposted 3 years ago

    I don't think I've ever answered a question through the feed. Usually I just accessed them via an email. Will we no longer get email notifications?

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       bravewarriorposted 3 years agoin reply to this

       I received a notification today, but it only showed new articles posted and comments to forums. No comments on existing articles as in the past. And HP discontinued the Q & A a while back, so nothing there either.

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    eugbugposted 3 years ago

    Maybe some authors with articles on Axleaddict could do a test and post comments to their articles to see whether they get email notifications.
    Don Bobbitt has some there.

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    eugbugposted 3 years ago

    I just tried to login to Axleaddict on one of his articles and was emailed a 5 digit code for logging in. So I presume the sites are also capable of sending notifications of new comments.

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    Glenn Stokposted 3 years ago

    That 5-digit code is for anyone. They don’t need to have an existing HubPages account but are assigned a code.
    
    Here are the results of all my testing so far with one of my AxleAddict articles:
    
    When I click on COMMENTS at the bottom of an article on AxleAddict, and I have an adblocker running, it goes to the “Related Articles” section.  The comments section is blocked.
    
    But when I don’t have an ad blocker, it works.
    
    I logged in as a test user, not my existing username. I also used another email address. I received the 5-digit code to allow me to leave comments and even reply to other people’s comments (which is interesting).
    
    However, I never received a notification by email or any other method alerting me that “Test User” has left a comment.
    
    For that matter, that test comment became posted in the hub without my ability to moderate it. That’s terrible news. It means anyone with a temporary email address to receive the one-time code can leave comments with spam.
    
    
    So, how do we find out if and where we have messages that we need to reply to or delete for SEO reasons?
    
    I clicked the “notifications” option under the hamburger menu, and that only shows comments left in forums I’m following.
    
    You may have noticed that they also removed the global comment moderation tool that we always had on our account page. That’s no longer available to see if we have any comments anywhere.
    
    I clicked the “comments” link on our feed page (next to our avatar image). But that gave me a 404 error, “Page no longer exists.”
    
    I went into that specific hub via the “author view” option. No dice.
    
    I finally went into the hub on AxleAddict and clicked COMMENTS. I saw the test comment I left from Test User.
    
    When I tried to reply, I had to log in with my existing email and temp code that was immediately sent to me. That’s a nuisance since I’m already a HubPages user. But at least I was able to reply to Test User. BUT, Test User did not get an email notification. So an outsider would never know we replied. So then, what was the purpose of forcing them to enter an email address?
    
    What I don’t like:
    
    1. We don’t get notified.
    2. Outsiders don’t get notified either.
    3. We have to log into each hub individually on a daily basis to check for new comments. Really now? Who dreamed that one up?
    4. We can’t delete comments that can hurt our SEO. And we can’t moderate new comments.
    
    
    What I do like:
    
    1. I love how replies are nested along with the comment we reply to.
    
    2. I like how we can capture a link to any comment to share elsewhere.
    
    3. I like how we can report comments for HubPages management to delete. But that is absurd. Are they going to employ personnel to follow up with thousands of requests to moderate? That is a job for the authors of their own articles, in my opinion.

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       jansharesposted 3 years agoin reply to this

       Whew! Thanks for all the work, Glenn. My head is spinning. I feel like HP commenting is in some type of suspended animation, headed for the sunken place.

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       eugbugposted 3 years agoin reply to this

       When I turn on my ad blocker, I can see comments. "Related Articles" flashes up first, but only for a second or so. Maybe this is browser dependent. Hopefully comment notification is work in progress.

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          Glenn Stokposted 3 years agoin reply to this

          It’s probably related to the type of ad blocker you’re using. I tested with the Avast browser, which has ad blocking built in. It also blocks the Amazon ads, which is why I use it for testing. I want to see the worst case scenario. Avast is very strong with security. But that's getting into a different subject.

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       Pamela99posted 3 years agoin reply to this

       This makes my head spin also. I appreciate your thorough testing. I haven't posted a thing since Hubpages made this change, and feel very frustrated. I think they should have left our Feed alone too.

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          Glenn Stokposted 3 years agoin reply to this

          The way I see it, they couldn’t have left it in the feed. And they couldn’t use the old comment system either. That would have required running all the niche domains on the same server as HubPages.

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             Pamela99posted 3 years agoin reply to this

             You have a much better understanding a about the nice domains than I do. I appreciate your comments.

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          Miebakagh57posted 3 years agoin reply to this

          Pamela, thanks for wading in. It's odd, really odd.                                   I visit AxleAddict some hours ago. I could not agree less.                                             Can you quest what I'm up to next? Put some dollars on the table. Your latest article on hair loss I visit and read. It makes sense to me. I take it that fruits and vegetables has the nutrients for nourishing the hair. I nearly got bald twice. But experimenting with fruits is game. Smart to beat comment system? Have a nice time.

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       tsmogposted 3 years agoin reply to this

       That was a lot of work. Thanks for sharing it is valuable information. I hope HP sees it. Are you going to send your discovery process to them? The one thing I am sure of there is no magical switch to flip to bring it back to where it was! Code is code. And, if as you suggest it is a server issue with more than one things get more complicated. Just a cursory peek on the web shows differences of opinions for if it can be done, how to do it, and so forth. It's not a light switch . . . it is the complexity of power grid.

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          Glenn Stokposted 3 years agoin reply to this

          Hi Tim, Yes, I sent it to Matt. Sure it can be done, but in a round-about way. We see that they did that with the hubtool to send our updates to Maven within a few minutes.
          
          The process takes a lot of system resources however, especially if one server needs to continually poll the other for data. I'm sure that's why it took so long, and still hasn't included all the bells and whistles required for a fully functioning comment system.

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             eugbugposted 3 years agoin reply to this

             If all the niche sites could append an entry to a central logfile every time a comment is made, Hubpages could read that once a day and decipher the data. Entries would include article name, author ID, a time stamp etc. Wouldn't that reduce the overhead, rather than polling sites continuously to see whether there are new comments? I presume also they know that new comments don't generate email notifications (unless coding on the niche sites has been done by TAG IT people)

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                Glenn Stokposted 3 years agoin reply to this

                Good point, Eugene. I'm not sure if they realize it. That's why I emailed Matt about it. Why does the new comment system ask for an email address for outsiders to post comments if they didn't intend to send them a notification.
                
                And as for Hubbers not getting notified, it seems to me that they didn't test it well enough. I'm beginning to wonder where Maven gets their programmers. When I worked as a systems analyst I always insisted that my programmers test every detail before putting new software into production.

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                   eugbugposted 3 years agoin reply to this

                   "Why does the new comment system ask for an email address for outsiders to post comments if they didn't intend to send them a notification"
                   
                   Maybe simply because the intention is to provide notifications, but the code to do so hasn't been implemented yet. We can only speculate.

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                      Glenn Stokposted 3 years agoin reply to this

                      I hope that's the case.

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       bravewarriorposted 3 years agoin reply to this

       This is a very cumbersome way of commenting. And who has the time to check all articles for new comments? We and the commenter should be emailed notifications of such, as before, at the very least. What a debacle!

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          EricDockettposted 3 years agoin reply to this

          Even the email notifications aren't adequate, in my opinion. In my case, I'd  have to log into 4 separate email accounts every day, hunt down every email I missed and follow them individually back to the article where the comment was left.
          
          That's insane and there no way I'd be able to keep up with that. Countless people asking me questions will think I'm ignoring them.
          
          If HP wants to let us consolidate accounts it might be more doable, but still tough.
          
          We need notifications on our accounts with links that we can follow to the comment location.

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             bravewarriorposted 3 years agoin reply to this

             As it has been up until now, Eric. The changes HP has made make no sense. Why complicate a system that has worked for years? I don't get it.

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          Glenn Stokposted 3 years agoin reply to this

          Thanks, Shauna.I sent Matt an email clearifying that we don't get notified, and the outsider commenter doesn't either. You brought up a point I missed: I didn't test if the commenter is a hubber. Any volunteers?

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             bravewarriorposted 3 years agoin reply to this

             I just left a comment on your catalytic converter article, Glenn. I signed in with my email address, which is different from my hubber sign-in, although it recognizes me as bravewarrior. Let's see what happens!

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                Glenn Stokposted 3 years agoin reply to this

                Thank you for helping test that, Shauna. I never was notified. Let's see if you get notified of my reply.
                
                I find it strange that the system knew it was you even though you entered a different email address. I assume it was because you were logged in already. But then why would it ask for your email?
                
                When I replied, I didn't have to log in this time. It didn't ask for an email or anything. It just let me reply to you, and it used my name as expected. It probably kept me logged in from yesterday when I was testing.
                
                This whole thing is getting stranger by the minute.

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                   eugbugposted 3 years agoin reply to this

                   Possibly because it registers the login state in the cookie (if you accepted them for AxleAddict.)

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                      Glenn Stokposted 3 years agoin reply to this

                      That's possible too. I wonder if that would carry forward to all the niche sites so we don't need to log into each one?

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                         eugbugposted 3 years agoin reply to this

                         That would make sense.

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                   bravewarriorposted 3 years agoin reply to this

                   Glenn, my email address is my username plus other symbols, etc. My user ID with HP is simply bravewarrior plus my password. However, they have my email address on file for PayPal and "contact" bravewarrior. I suppose that's where the connection was made.
                   
                   I don't think you'll receive notification of today's activity until Monday when staff is back to work. Please keep us posted on this. I trust you'll send your findings to Staff and ask for modifications to their current system. It sucks, simply put!

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                      Glenn Stokposted 3 years agoin reply to this

                      Shauna, I sent all my findings to Matt. He is good at following up. we just need to wait till after the weekend.
                      
                      Did you see my reply to your comment even though you never got the notification? I'm curious to know how it looks. It should be nested under your comment, which is one thing I like about the new system.

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                         bravewarriorposted 3 years agoin reply to this

                         Glenn, I had to go into your profile to get to the article and our comments. I like how they are nested as well. However, you'd think that since I commented, it would have at least shown up in my feed, which it didn't. Nor have I received notification. I don't like that we're kept in the dark.

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                            Glenn Stokposted 3 years agoin reply to this

                            Shauna, Thanks for that feedback on the results from your end. That lack of notification is truly the biggest problem right now, as I see it.
                            
                            It’s makes the comment system almost useless, in my opinion. We will never know when we receive a comment, and the commenters will never know when we reply.

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                               bravewarriorposted 3 years agoin reply to this

                               Exactly, Glenn. I wonder if the new system was designed that way intentionally. If comments go unanswered or are too complicated to get to in the first place, there would be no need for the means, due to lack of activity.

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                                  Glenn Stokposted 3 years agoin reply to this

                                  I sure hope not, Shauna. Our readers would think we're ignoring them.

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             Miebakagh57posted 3 years agoin reply to this

             "Any volunteers?" Glenn, put some dollars on the table.

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    Misbah786posted 3 years ago

    This is weird. I don't know whether all this is good or bad. Time will surely reveal some more secrets. Lol!

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20. 85

    Jodahposted 3 years ago

    This is making my head spin. I think HubPages Is like Dr Frankenstein creating a monster to replace something that worked perfectly before.

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    1. 84

       bravewarriorposted 3 years agoin reply to this

       Good analogy, John! HP's efforts to reinstate comments has certainly created a monster, not to mention very unhappy authors!

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21. 86

    Miebakagh57posted 3 years ago

    This is absurd. The old comment system should be restored asap. If the old device needs changes, let it be done.

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22. 82

    Brenda Arledgeposted 3 years ago

    I've heard many complaints.
    My readers hate the ads popping up while they are trying to read my work & it's very disrespectful.

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23. 86

    Miebakagh57posted 3 years ago

    Neither do I. It's really balfing.

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24. 65

    eugbugposted 3 years ago

    There are 3rd party software utilities too that can be setup to monitor changes on webpages and generate an email notification. So for instance a number of comments tally counter could be put on articles and a change in that could be detected. I did a quick search and I found Visualping which can do that task, but it's not very versatile I'm sure there are better products. Only problem is there's probably a subscription charge if several sites are added for checking.

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25. 86

    Miebakagh57posted 3 years ago

    That's terrible.

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