We get several threads posted each and every day that failed to read the top post in the "Need Help? Ask Here" forum that have to be answered with the standard read the learning center!!!!!
How about making the font on that "READ BEFORE POSTING" post in the top of that forum about 6 times bigger and in flashing red and purple so they might stand more chance of reading it before they post the same question that the newbie 5 minutes before posted..
The "READ BEFORE POSTING" post at the top is a great summary of where newbies should look and will answer questions that they never even thought to ask so should be required reading for anyone new to the site!
I'm sure often it's just that need to say "hi" that prompts people to make a post. I don't mind answering one or two questions to get them started (with a "read the learning centre" message at the end!). No harm in making them feel welcome, and there is a lot of information in the centre - so it helps if they've got one or two tips to get started.
Hey! I just saw the new (to me) video icons on your profile! How long have those been around?
That also sums up how I feel about the subject. If I have the time and patience I explain and add the links, or I might just give the link as a response or ignore the question.
I think I notice the repetition of the new hubber's questions more now than in my early days here. I think it is the same question X number of times for us but the first time for them.
I have said before that having the FAQ at the top and naming it help does not make it easy to find when you are new to a site. I also doubt that some people ever scroll down far enough to see the Learning Center at the foot of the page. How easy is it to find on a smaller screen unless you know where to look for it?
I do agree with the OP though, some days you do think - oh no not that question again.
We are all newbies before, aren't we? The most experience and the least experience are one single entity, coming together to make the best out of HubPages.
I agree it can get annoying, but at one time we were all newbies. And we, as newbies, may or may not have asked a question or two many. So having said that, one could ignore the posts, get aggravated with the posts, or remember ourselves as newbies and answer their questions.
When I was new here I asked a few questions in the forums to clarify some things that are vague in the learning center.
It is a good way to break the ice with the new community that an individual has decided to join. If answering a question seems redundant or becomes a burden, ignore them.
We have hubbers that volunteer to help new members if no one else from the community does not want to take the time to answer. I personally do not mind answering the same question repetitively if nobody else has provided a relevant response.
Wow... been a long time since I was called cute; a day or two at least! This wasn't really a real complaint - it was however a serious suggestion to make the initial post in the "Need help" forum bigger as I really think it is a help to newbies and if we can get them to read it the more they will learn.
cut these newbies some slack.....
hub pages is a wonderful learning curve, it can be daunting, and frightening, not everyone coming to hub pages is a confident young man or woman. Some of us are nervous, and need help, i suggest you just ignore the posts if you dont like them..... Ever tried anger management..... It worked for me.....
Sometimes reading all the rules can overwhelm a person new to a site. The human interaction of the forums, and having certain things explained in a different way can be of great help.
I am old here and I still haven't read the tutorials or help files! How do I succeed?
Being new here is extremely overwhelming so it's hard to know where to find answers or where's the "correct" place to ask certain questions. For those that are annoyed just ignore us. There's plenty of other questions you can answer. Some newbie asking a question in the "wrong" place doesn't affect you personally so why take it so personal??
I've been around for a long, long, time - but still I'm clueless. Do you think I need to work harder and stop looking for easy answers? I'm not sure whether I need attention, or I'm just old and keep forgetting where I put . . . whatever.
I don't have a problem answering their queries and pointing them in the right direction.
by Peg Cole 8 years ago
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