I created a video hub and uploaded a video. The video is fully uploaded and processed, but when I selected it for use in my hub, it says "video being processed" across the top of the hub. I can't publish the hub until this is fixed - and there is no way to remove and re-enter the video to try to fix the glitch.
Thank you for reporting this, Leah. I'll check with engineering.
Hi Jason, please see if you can help me out. Its almost 2 days, i uploaded a video but it still says "video is being processed". appreciate your help, thanks.
Hi Lemon Slice,
Please abandon that video and retry uploading. If it, too, fails to process within 24 hours, please contact our support team:
Sorry for any frustration this issue has caused.
We are aware of the problem and working on a fix.
Please see http://hubpages.com/forum/topic/98383
Thanks, Jason! I sent an email to team@hubpages, too - because I'm nothing if not redundant. Sending a big thank you to the engineering team, too!
I'm having the same problem, it says it processing the video but it's been about 5 hours now.
I think I'm having a video problem tho unrelated to the above. When I put up my own videos, a long black bar goes down the right side of the video spot and into the hub. It looks the same to me if I look at my hub 'done editing'. Does this show to other viewers or is there something I can do to fix it? Thanks in advance for any guidance!
Kalmiya - I looked at two of your video hubs and I don't see a black bar... it looks OK from my end of the computer screen!
I checked out three of your videos Kalmiya, OK on my screen too.
Thanks leahlefler and eddiecarrara for checking this for me; I appreciate it! Am glad it's just me.
The issue causing it may be something as simple as a rogue cookie in your browser.
Try exiting from HubPages, closing down the browser, restarting your browser and re-entering HubPages.
Then try submitting your video to your new hub.
Jason - having problems here - I've reported it using 'contact us' - but I have two videos that were active that are now 'processing'.
Not sure if this is related, but when I tried to leave a You Tube link (music video) in a friend's comments it would not download (just in the past half hour.)
I should try it here... didn't work, showed the url, but no link highlighted. Good song too.
I'm seeing this problem to, not a cookie issue because its happening cross browser. Seems a bit hit and miss sometimes to, because through fiddling I've managed to attach some videos fine. Whats odd is i can play the video from the selection list and the my videos tab, but there's just this big gray box when looking at it in the unpublished hub that says its still processing.
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