RESOLVED: Stats delayed

1. 62

   Melinda Longoriaposted 10 years ago

   I published a hub yesterday. Usually I thought it showed traffic hits immediately. But, even after its been featured it is still not showing traffic hits. I checked again this morning and nothing. It shows 0 traffic across the board. This cant be right bc I shared it on my facebook fan page and it was already retweeted by people... any idea why this is happening? Or how can i fix?

   report
   1. 82

      bravewarriorposted 10 years agoin reply to this

      Stats seem to have stalled again. My account hasn't updated in 34 hours and my hub score is down a point. This has happened quite frequently lately.

      report
2. 62

   Melinda Longoriaposted 10 years ago

   Oh thank u so much for responding. It helps to know I am not the only one with this issue. Will we just lose those traffic hits altogether or do they accumulate somewhere & reappear later? Lol Sorry for the dumb question. I am not too tech savvy.

   report
   1. 82

      bravewarriorposted 10 years agoin reply to this

      I think they accumulate later. This has been going on since the end of March. I don't know what's up, but it's quite bothersome!

      report
3. 90

   LCDWriterposted 10 years ago

   Yes, we are all not getting updates right now.  Hopefully it will get fixed soon.

   report
4. 67

   relacheposted 10 years ago

   If you use Google Analytics, you not only get real-time stats, they don't ever freeze up for days at a time.

   report
5. 93

   jansharesposted 10 years ago

   It does seem that something unusual is going on with stats, hub scores, and hubberscore, more so than I've seem before. I hope it all adjusts soon. I hope we get an update from Matthew Meyer.

   report
   1. 62

      Melinda Longoriaposted 10 years agoin reply to this

      I know exactly what you mean. I published my hub and my score dropped from a 90 to an 89. Plus, the ratings that I've been receiving on my actual hubs are really crappy lately even though I am going above and beyond (to my knowledge). The hub that I just published was evergreen and it got a score of 74!! :-(

      report
   2. 71

      Matthew Meyerposted 10 years agoin reply to this

      Unfortunately, stats are currently delayed more than 40 hours. The data is being tracked, so it is just that it isn't as timely as we would like.
      http://hubpages.com/faq/#hubpages-stats
      
      We are aware of the delay and are working to get stats reporting current. We hope to have most of the lag adjusted over the weekend.
      
      As @relache mentioned, you can get much more granular and flexible tracking if you use Google Analytics (I think they may call it Google Views now?).  It is free to use.
      http://www.google.com/analytics/
      
      Here is a link to a Learning Center Hub that explains how to setup Analytics for your HubPages account.
      http://hubpages.com/learningcenter/sett … -analytics
      
      As far as Hubber and Hubscores go, I am unaware of any issues or problems.
      
      Thanks for everyone's continued patience.

      report
      1. 62

         Melinda Longoriaposted 10 years agoin reply to this

         Thank you for the feedback. :-)

         report
      2. 93

         jansharesposted 10 years agoin reply to this

         Thanks, Matt.

         report
      3. 82

         davidlivermoreposted 10 years agoin reply to this

         I know I have mentioned this before, but Goggle Analytics are sometimes too detailed to be of any good.  Hubpages stats are so much cleaner and give me a quick look, so I know what hubs to focus on, what hubs spiked, etc.
         
         I understand about the problem, but a lot of people rely on those stats.

         report
         1. 90

            LCDWriterposted 10 years agoin reply to this

            Agree, I really like the way HP lays out the stats.

            report
   3. 82

      Jayne Lancerposted 10 years agoin reply to this

      I've also noticed this.

      report