Issues with the HubPages website this afternoon!

1. 69

   Glenda Motsavageposted 10 years ago

   Anyone else having issues accessing certain aspects of HubPages this afternoon? I thought it was my computer until I read a Facebook post!  While editing I couldn't upload photos, couldn't preview, and after clicking 'done editing' the page wouldn't load.  Only sporadically was I able to get to the Forum, and most times I couldn't even access the website.

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      robertzimmerman2posted 10 years agoin reply to this

      Over the last hour or so it either loads or it doesn't.

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      NateB11posted 10 years agoin reply to this

      Site was down for awhile. I was having trouble with it until a few minutes ago.

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      sheilamyersposted 10 years agoin reply to this

      After publishing my newest hub, I got a message that HP was doing some work on their servers so it wasn't your computer. Things are back up and running, but not everything is working correctly. I've read some hubs that had images missing that were there yesterday. Some pages still don't load properly. I hope this only a small glitch that HP can fix before all those hubs get flagged for low quality.

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      Pollyanna Jonesposted 10 years agoin reply to this

      It's happening for me too. I can't upload photos onto Hubs that I am editing, nor will it display the photos that I have already uploaded. Published Hubs seem okay though. I hope they fix it soon, as I would like to get this article published by tomorrow.

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         Pollyanna Jonesposted 10 years agoin reply to this

         It seems to be working a bit better for me now, although there are still occasional hiccups.

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      breakfastpopposted 10 years agoin reply to this

      I can't even begin to write a hub. I can't get by the very beginning of the process!

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      wordswithloveposted 10 years agoin reply to this

      Oh yes, I had problems too! It happened sometime yesterday (Saturday) and the page wouldn't load. When it did, I got error messages when I tried to do something, anything at all on from the homepage. It was the only site I had trouble with; all others were working just fine.
      It looks as though it is resolved now. Whew, a relief!

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         brakel2posted 10 years agoin reply to this

         At first, I thought it was my computer until I checked my bank web site, and it was fine. I noticed it Friday when I read a hub, and one pic had icon in middle. I clicked on it and photo appeared. Hope today, Sunday is better. At least I got right on the site which was slow or down yesterday.

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   fpherj48posted 10 years ago

   Rest assured Glenda...It is not you nor your computer.  This has been a problem for some time today.  Just now I waited patiently to post this reply to your question.....Let's hope it is repaired.  I'm sure it's frustrating to most of us!  .....Hang in there!

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   gmwilliamsposted 10 years ago

   I, too, am experiencing difficulty accessing HubPages.

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   firstdayposted 10 years ago

   It is so frustrating I am unable to access my earnings page.  Oh well, they are probably updating the site.  Thank you for posting because I thought it was computer.

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   esmonacoposted 10 years ago

   Seems to be back up and running now.

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   Shorebirdieposted 10 years ago

   I was having trouble, too.  I was able to get in through an external link, but couldn't check my own feeds or pages.

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   Beaddoodlerposted 10 years ago

   Chrome won't even load Hubpages on my laptop.

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8. 78

   StaceyWritesposted 10 years ago

   I couldn't reach the site at all earlier, and I first thought it was my pitiful connection because I'm at a hotel for the weekend. I still seem to be having issues with trying to edit some of the capsules. I can't for the life of me upload any photos and I'm so close to getting a Hub finished, too.

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   The Examiner-1posted 10 years ago

   I had problems with my email, HubPages, etc. until I cleared my caches, etc., ran a quick check on my Defender and cleared my Disk Cleanup. Try all of that.

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10. 83

    Jayne Lancerposted 10 years ago

    I was also having trouble until about 30 minutes ago. Hopefully the problem has now been rectified.

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11. 84

    Marisa Wrightposted 10 years ago

    They are updating their servers.

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    Len Cannonposted 10 years ago

    Yeah, I am a little concerned about the images. I remember this happened once before a year or so ago, but I can't remember how it was resolved. Should I just reupload the images? I don't want my page to sit there with red "x"s for too long.

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       Writer Foxposted 10 years agoin reply to this

       I tried that.  Didn't work.

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          Suzanne Dayposted 10 years agoin reply to this

          Same here. Finally got images uploaded and they were little empty boxes. Just gonna let it sit for a day or two then try again with refreshing etc.

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             The Examiner-1posted 10 years agoin reply to this

             The email and HP are not related so I did not think it was someone else's problem yesterday. I figured it was my computer. HP still seems to be having problems today, and others might too.

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    jemuelOposted 10 years ago

    I also had difficulties accessing the HP site. I can really relate with OP, I also thought something was wrong on my computer. I tried it on Chrome and Mozilla Firefox (both on desktop PC and on my smartphone), still unable to connect to HP server. Hope HP is 100% okay right now.

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    Cari Kay 11posted 10 years ago

    Just spent awhile trying to re-upload photos on one page and it just wasn't working.  Will leave it alone in hopes that this is soon fixed.

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    Nanciajohnsonposted 10 years ago

    I just tried to go and edit a hub page and got a blank page.  Nothing, no error message, my computer did not act like it was "thinking" such as a slow load so I will just come back tomorrow and see if it fixed.  As I see by all the posts that many have been having issues since yesterday?

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16. 75

    KarenHCposted 10 years ago

    I'm glad I found this thread.  A hub that I updated successfully a week or so ago is missing about half its images right now, and I couldn't successfully re-upload the photos.   I haven't checked other hubs yet -- and I'm not sure I want to!

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17. 69

    Glenda Motsavageposted 10 years ago

    @fpherj48  Yes, seems like HubPage's Server and my brain were experiencing the same Saturday symptoms... sloooow, and overloaded!  Unfortunately, today was the only day I had all week to work on my latest Hub - was really hoping to publish today.  Just tried editing again, but still unable to access certain capsules.  Wishing you, and all Hubbers, a much better Sunday!

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18. 69

    Glenda Motsavageposted 10 years ago

    @StaceyWrites  Ditto to everything you've said, except... I'm home for the weekend! :-)
    BTW... it's 12:30am Sunday morning, and still not able to edit.  So, take your time and have a safe trip home Stacey!

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       StaceyWritesposted 10 years agoin reply to this

       Thank you, Glenda!

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    jansharesposted 10 years ago

    Glad to finally find an answer! I just got back on since yesterday afternoon. I just sent an email to the team then was able to log in, but now still having stops and starts. What ever is going on is still happening. I can't get to some forums and the HOTD photo is missing on log in page.

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    Mark Ewbieposted 10 years ago

    Yep.  There is an announcement somewhere.  There is a huge pile of crap that they are trying to shovel out the back door.  The whole place stinks of it.

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       jansharesposted 10 years agoin reply to this

       Ugh!

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       firstdayposted 10 years agoin reply to this

       Mark,
       What you wrote is very visual so I am glad you did not stetch any of it.
       
       My problems since we are venting:
       Some of my hubs are missing photos.  This could explain their sudden decrease in ranking. 
       Another strange deal is one of the hubs they have the "up" arrow on is not even listed in google anymore.  Waugh!!!  Get me the tissues because I am new.
       This is all along with other problems with interacting with this site.
       
       Other than that please everyone have a happy Sunday.

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    mary615posted 10 years ago

    Well, it's Sunday AM, and I just got on.  My account and Hubs look fine.  The couple I checked all have photos, etc., but the HOTD has no photo, and I see others missing photos.
    
    I'm just going to go away for a while,  hope everyone has a wonderful Sunday!

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22. 75

    jemuelOposted 10 years ago

    The hub stats are also delayed. It is not yet updated as of this writing. I think HP is doing a large work on the site since yesterday.
    I just hope that an HP staff will soon post an update about this issue.

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    1. 69

       Glenda Motsavageposted 10 years agoin reply to this

       @jemuelO "The hub stats are also delayed."  Yes, that's one of MANY site wide issues.  Mine have not updated in 24 hours!

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       bravewarriorposted 10 years agoin reply to this

       Same here. My page views and earnings have been stalled for two days now. There's no note on my account page telling me HP is aware of the issue and is working on it.
       
       HP admin: are you aware our earnings have stalled? This concerns me since we are at the end of the month.

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          Solarasposted 10 years agoin reply to this

          There is a note now and it says that it might be 2 more days before it's running again. I can't stand it....

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             Dressage Husbandposted 10 years agoin reply to this

             I have not seen that is it on your account?

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                Dressage Husbandposted 10 years agoin reply to this

                OK I have it too now.

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             bravewarriorposted 10 years agoin reply to this

             That's disappointing. Tomorrow is the end of the month!

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                The Examiner-1posted 10 years agoin reply to this

                Patience, my friends, HP is doing their best for us and we should be grateful for the outcome.

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    Arachneaposted 10 years ago

    A few images seem to have dropped for me from lenses. I've got to try to recall which images so I can reload them. Definitely not a task for today.

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    1. 69

       Glenda Motsavageposted 10 years agoin reply to this

       @Arachnea  "I've got to try to recall which images so I can reload them."  Not sure I would waste time trying to reload them until we get an official announcement from HP.  For me, this issue has been going on for almost 24 hours!  Somewhat disturbing, because of the length of time.  Oh well, I guess we have another involuntary day off...  :-(

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24. 69

    Glenda Motsavageposted 10 years ago

    Well, it's noontime (EST) and it's been 24 hours since I first experienced editing issues.  I'm somewhat concerned because of the length of time and no official announcement - or have I missed it?
    
    This is the only statement I've seen:  "Thanks for reporting. Our engineers are looking into it and we'll update you as soon as we have more information."  This was posted by Camille Harris 3 hours ago!
    
    Kinda feeling like I'm at Disney... get in the lengthy line, suck on a Mickey lollypop, and wait!

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    Heidi Vincentposted 10 years ago

    I am having the same problem, Glenda!

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       Glenda Motsavageposted 10 years agoin reply to this

       Hello Heidi, good to see you here on Hub!  Looks like the site could use a "Fresh Start!"... just saying'

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          Heidi Vincentposted 10 years agoin reply to this

          LOL!!!!!!!  Good one, Glenda!  You had me in stitches.  Good to see you also.  Continue to enjoy your Sunday and have a very blessed week.

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    Seasons Greetingsposted 10 years ago

    I see posts with images missing from my account and others all over the site. Seems pretty random. With my own posts I can see the image files are still there in the edit screen. So it is a site glitch. I came into the forum to see if anyone had reported it. Looks like they have so I am back to tweaking and twitching.

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27. 75

    chezchazzposted 10 years ago

    I'm having a major problem with hubpages today. Photos not showing, changes are not being saved, and everything is v e r y   s   l    o    w.

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    Dressage Husbandposted 10 years ago

    I do not recall where I saw it but HP did announce that they were moving servers on Saturday. This type of move often results in issues I am sure that once it is resolved everything will be back to normal.
    
    In the meantime I would not bother doing too much editing or writing of new Hubs. They said that they hoped to be back to normal by Monday.

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    Shorebirdieposted 10 years ago

    My earnings have been updating, but my page views have stalled.

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30. 68

    brakel2posted 10 years ago

    PARDON THE  REMODELING   
    
    We need this sign

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       Solarasposted 10 years agoin reply to this

       :-)

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    LindaSmith1posted 10 years ago

    LOL Mark!!!       I got so aggravated, I decided to try Firefox and for once things ran smoothly. Changing browsers does not always work either.  Normally I use Google Chrome.  Hey maybe Google is sending a message.

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    SarahLMaguireposted 10 years ago

    I'm still having problems with the images of my latest Hub not uploading and my traffic is not being updated though my earnings have. Hope this get resolved soon. It's a bit discouraging to publish a Hub and then see the view count stuck at zero...

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