Site Update: my account, security questions, search auto complete

1. STAFF

   pauldeedsposted 13 years ago

   We just released a fairly big update to the site.  In addition to a number of bug fixes and under the hood improvements, there are four big changes that you may notice:
   
   My Account Design - we separated all the pages into 5 groups, and revised the interface a bit of many of the pages.  We have a second round of changes planned that will involve more significant functionality changes in some areas.
   
   Security Questions - We are asking each user to choose and answer three security questions, in order to provide additional verification before allowing you to change your password or email settings.  This helps us help you to protect your valuable HubPages account.  Click one of these two links to set yours up now.
   
   Code Capsule - Added formatting support for additional languages, including Closure and Scala.
   
   Search Auto Complete - When you start typing in the HubPages search box, we'll provide suggestions based on things common phrases that appear across the site and things others have searched for.
   
   As usual, please let us know if you notice any problems are have feedback on these changes.
   
   If you haven't seen these already, there are also Local HubPages Meetups forming, with discussion in the new  local meetups forum.  Want to meet some other Hubbers?

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      camloposted 13 years agoin reply to this

      Is it possible that you've forgotten the symbol for 'broken links' at the bottom of the statistics page?

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         Michael Willisposted 13 years agoin reply to this

         Looks like it get "crunched out" for the column to fit.

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            camloposted 13 years agoin reply to this

            Maybe they will need to widen it, or something.

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         Lily Roseposted 13 years agoin reply to this

         You're right - the symbol is missing...

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      lakeerieartistsposted 13 years agoin reply to this

      Hi Paul, I like most of the update but I would really like the list of hubs to be wider more across the entire page.  It is much harder to see the way it is now.  Each hub takes up more than one line in my case, and it is not even centered on the page.  This is an irritant to my eyes.

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         twobmadposted 13 years agoin reply to this

         I second the motion.. much easier with the wider stat.

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   3. STAFF

      pauldeedsposted 13 years agoin reply to this

      We widened the hub stats page back out.  More significant changes to that area will be coming in the next month or so.

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         agvulpesposted 13 years agoin reply to this

         G'day Paul, yep that is looking much better.  The only thing I would suggest is to move the Twitter and FB buttons etc down to the empty space under the stats box, that would free up more space 'above the fold'
         Still no '7day' stats?

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   frogdroppingposted 13 years ago

   I was just coming to ask what you'd done to my account interface. Ok - like Google we have a new look going on. Thanks - sure it will be a lot easier once we/I'm used to it
   
   Edit - how do you do do such things without crashing the site? What you guys have done seems a lot of work.
   
   Edit Edit - the 7 day view stats are gone. Is there a reason?
   
   Thanks

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      andyozposted 13 years agoin reply to this

      Same here, I thought I clicked on something i should't have.  At first glance not to keen, it kinda bunches all my stats up and makes them harder to read.  However I'm sure I'll get used to it.

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      andyozposted 13 years agoin reply to this

      My 7 day stats are still there. 
      
      I did noticed earlier today my stats were not updating for a few hours, maybe that's due to the update.  Very smooth though I must admit!

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   kephriraposted 13 years ago

   I like the new look 'my account' page - good work hubpages team!

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      Patty Inglish, MSposted 13 years agoin reply to this

      I agree - I like it very much; thanks for doing so much work!

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   Rafiniposted 13 years ago

   I like the updates - my account page looks so much cleaner and is much easier to navigate.  Thanks HP team!

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   Rosie2010posted 13 years ago

   You guys are AWESOME!  I love the new look.. it looks a lot neater.  At first I thought.. where is everything?  As I was used to the old style.  But now I find things easier.  Thanks for all your hard work.

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   sunforgedposted 13 years ago

   hmm - the only part I care about is now harder on the eyes, so hopefully a revamp of the stats page will be part of the second round.
   
   The design looks great and the 5 category UI is cool - but the account stats page should be the exact opposite of what you have done - full width, no sidebars - less wasted space for pretty colors, more function.

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      paradigmsearchposted 13 years agoin reply to this

      Agreed. Our scroll work has now tripled.
      
      Maybe if we could toggle that left-hand box on/off, with the stats part adjusting its width accordingly?

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         Brie Hoffmanposted 13 years agoin reply to this

         I agree!  Harder to see everything and I had a hard time before the change finding my hubs.

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            AngelaPereiraposted 13 years agoin reply to this

            I also agree! It's very hard to see the account stats page, the space is huge. It definitely should be width with no sidebars. It would stay so much simpler

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               Michael Willisposted 13 years agoin reply to this

               The sidebar info was just fine at the top of page.

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      vox vocisposted 13 years agoin reply to this

      I agree with sunforged...I do not like the account stats page. It will take some time to get used to the new interface.

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   3. STAFF

      pauldeedsposted 13 years agoin reply to this

      Yes, that is a big part of the second round.  We're going to try and combine a lot of the functionality on the "hubs" menu into a single page.

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         sunforgedposted 13 years agoin reply to this

         Sounds great! Maybe you could use a demo account with a few hundred hubs and see what thats like to scroll about in? Not that I have a solution but it would be awesome to somehow manage them better - even breaking into arbitrary pages at 25 or 50 would be a cool option.
         
         I realize I should go back and just "group" things better, then I could view them in managed chunks - but working retroactively - thats would be a big time expenditure.
         
         I bet the squish isnt so bad with 20-30 hubs! and the styling is fun ..

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         Whitney05posted 13 years agoin reply to this

         Let's not combine too much. The page will look cramped, crowded, and non-user friendly.
         
         Please widen the screen. Please do not add more "junk" to it and leave it as is.

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            Michael Willisposted 13 years agoin reply to this

            Especially widen the stats area. Way too narrow. Hard to read it now.

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         Aficionadaposted 13 years agoin reply to this

         Not exactly sure what you mean here, but the suggestion I would make for My Account would be to turn the sidebars into drop-down menus from the tabs at the top of each page.  Keep the same style (colors, font, etc.) if you wish, but instead of putting the sidebar on each page and forcing the pertinent info over to one side, just let the sidebar drop down when you mouse over the tab.  My preference.
         
         I was going to suggest additional ways to sort the list of Hubs on the Statistics page... but I believe it's already possible to do what I was going to suggest - I just haven't tried it yet.
         
         I can't wait to try out the Search Auto Complete!

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            Aficionadaposted 13 years agoin reply to this

            
            Actually, actually, actually...
            
            I really do have a suggestion for sorting Hubs. Not one that I need yet, but anyone with over 100 probably would.  That is, allow for multiple sorting criteria (as in Excel) - first by X, then by Y, then by Z.  So, for example, someone could take their Hubs within a specific category or group and sort them by Hub Score, then Alphabetically for each score.  I think it would be useful.  This may have been suggested before when I wasn't paying attention.

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      agvulpesposted 13 years agoin reply to this

      I agree, the lines are too wide apart to accommodate Titles that are long and requires excessive scrolling. A six word title is taking up 3 lines instead of one in the old format.  Far too much wasted 'white' space!
      If something ain't broke don't fix it?

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      relacheposted 13 years agoin reply to this

      I'll second this.  For those of us with a long list of Hubs, it's too squished and bunchy, especially the Hub titles.  Too much scrolling.

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         Lily Roseposted 13 years agoin reply to this

         I agree with SF, Relach, Nelle & Marisa...  Although the overall look is kinda nice, having to do more scrolling isn't. 
         
         I'd still (suggested it long ago) like to see the column totals at the top of the columns in addition to down at the bottom.  I like to see my 24 hour figures and it's really a pain to have to scroll all the way down to see it ... and now with the changes I have to scroll even more.
         
         Sometime you just shouldn't fix what ain't broke!

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      Nelle Hoxieposted 13 years agoin reply to this

      I agree with this statement 100%. The only thing I truly care about when I come here are my stats. The changes have taken a clean, simple and quick interface that I could scan in 2 or 3 minutes and turned it into a click nightmare.

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         ryankettposted 13 years agoin reply to this

         I agree with this too.
         
         This represents an improvement in every way, if only the stats page didn't change.
         
         With almost 700 hubs on this account, some with mega long titles, I am going to have to resort to printing the list.

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   paradigmsearchposted 13 years ago

   I tried doing the security changes.
   
   At the save-the-password point, I got this:
   
   "Something went wrong.  Please try again. And when you get a chance, report this issue using the 'feedback' link."
   
   I hope the questions took.
   
   Edit: Hurray! The questions took.
   
   I hope my password is still good.
   
   Edit: Password is also alive and well.

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   simeonvisserposted 13 years ago

   I like the new account page too! I do wonder why we have three security questions rather than one, which is common on other websites. Will it randomly select one of the three questions to validate our identity if needed?

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   IzzyMposted 13 years ago

   Its away off to the right on my screen. That alone will take some getting used to. Wouldn't it be better to have two columns for those of us with loads of hubs, it takes forever to scroll down.
   Oh and my stats are all messed up. I've got views that I know I didn't get, and google knows I didn't get. (and hub stats can't tell me where they came from).

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      ryankettposted 13 years agoin reply to this

      My stats are outside of the box too, as much as I would love to produce a screen shot.... the info is a bit sensitive!
      
      EDIT: My shows the 7 day stats, but as a result the numbers do not stay within the box?

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    classicalgeekposted 13 years ago

    When I began hubbing, you had to upload photos individually for each hub, even if you planned to use the same photo in more than one hub. Is it now safe to delete the duplicate photos? (I used them for visual continuity in certain topics.)

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    K9keystrokesposted 13 years ago

    Scroll work is increased, and at first the stats page looks all scrunched up. But, as I navagate on the pages, it does seem to be a very smooth experience. The toggle for side-bars is a pretty good idea though.
    Nice job HP Team. As for the security changes, thanks for taking care of our Hub well being!
    Top-Notch.

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    AMSpaceposted 13 years ago

    I'm not very keen on this new layout.
    
    For example, if I'm viewing "Your Questions" under the "Activity" tab, I now have to click twice, in order to see (for example) "Traffic Sources". To me, that's a huge oversight and more awkward. Yes, it's only an additional click, but even so. The layout feels a lot more...unworkable, too. I can't speak for other people, but I personally want functionality over pretty menus. The previous layout worked very well.
    
    I can appreciate the effort that you HP guys have put into it, but unfortunately, it doesn't do it for me. I hope the second round of changes improve things. The other updates all sound very good though!

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    prairieprincessposted 13 years ago

    I just noticed that the slide show views are gone, too. Was there a reason for this? I liked seeing who had viewed my slide show.
    
    It looks great, though! It is quite a bit more organized, which is nice. Thanks, Hubpages!

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    melbelposted 13 years ago

    The search auto complete will be a huge help! As for the other updates I am sure I will love them, but it'll be something that I'll have to use more extensively that "just checking out the cool new update" to give helpful feedback. Looks cool, though!

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    Whitney05posted 13 years ago

    interesting change. makes the page look blank and empty... Also, squishes everything. I like a wider working medium so that it's easier to see and less down scroll.
    
    no more idea bank?

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    Michael Willisposted 13 years ago

    I also do not like the Statistics page. Takes longer to scroll down, and there is a lot of "dead-space" on my computer screen on both sides.

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    Tilecleaninghubposted 13 years ago

    My accounts page was much better before.  New page is all smashed with wasted space on page.  No reason for this imo.  Filter is of no practical use.  Why this change??  Please bring back old page.

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    Twenty One Daysposted 13 years ago

    Hey Paul,
    
    I have a side bar question about security.
    Over the last few weeks I noticed a lot of spam emails by phishers, saying they saw my profile on HubPages, yada yada.
    Could there be some "visible" hack issue or harvester that is catching email addresses behind the scenes? Else, I will have to go through and see if my email is posted anywhere on hubs.
    
    Thanks,
    James
    
    ps, knowing what it takes to re-design --good job on the new layout!
    Looking forward to round-two.

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    cheaptrickposted 13 years ago

    I'm computer challenged so this might be a dumb question/questions but...Where is"Hubbers you follow"...and how do I remove ads from my hubs?

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       paradigmsearchposted 13 years agoin reply to this

       Click "Activity" on the new horizontal menu.
       
       Then
       
       "Hubbers You Follow" will show on the new vertical menu at left.

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          cheaptrickposted 13 years agoin reply to this

          Thanks so much.How do I remove advertisements from hubs and how do I disable ad's on future hubs?

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             paradigmsearchposted 13 years agoin reply to this

             I would rather not address that issue. Sorry.

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             rebekahELLEposted 13 years agoin reply to this

             cheaptrick, you have to go into edit mode on your hub and go to settings on the right sidebar and you will see the ad setting level, click on desired setting.
             
             
             so far, I like the changes.
             the hubs do look a bit bunched, I can imagine with hundreds of hubs, it may be a lot of scrolling.

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                cheaptrickposted 13 years agoin reply to this

                Thanks R.Hope I didn't step on anyone's toes with that question.I just don't think my writing is up to par yet.I guess writing for the heck of it is frowned on?

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    Rochelle Frankposted 13 years ago

    I like the new accounts page-- glad you took the photo view stats off.

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    sabrebIadeposted 13 years ago

    I liked the old one better.
    Is excessive scrolling a good reason cause I'm going with that. 
    LOL

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    paradigmsearchposted 13 years ago

    Menu selections respond quickly.

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    Peter Owenposted 13 years ago

    I see the "hubbers I follow" button. where is the button for hubbers who follow me?

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       camloposted 13 years agoin reply to this

       I don't think there ever was one under 'My Account'. The Hubbers who follow  you are on your profile page.

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    TopUniverseposted 13 years ago

    I love to see the old my account interface. New interface is very short in width that making more stress to my eyes.

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    WryLiltposted 13 years ago

    I liked the older interface. Many of my hub names are of reasonable length so they take up 2-3 lines. That means scrolling through a list of over 200 hubs takes even more time!

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    KCC Big Countryposted 13 years ago

    I too think the stats page is too scrunched making it more difficult to read and requires a lot of scrolling for those of us with several hundred hubs.  I'm glad to see the slideshow views stats are gone though.

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    Dolores Monetposted 13 years ago

    Call me an old fuddy-duddy but I don't like it. The side bar shoves the other stuff off to the side and makes navigation more trouble. Plus, when you check comments, it doesn't show you how many comments you have.

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    Marisa Wrightposted 13 years ago

    Me no like.
    
    To be fair, most of it looks like an improvement, except the Statistics page which I hate.  And since that's the page I use most of all, it's a problem.
    
    Like Wry, many of my Hubs have long names, so each title takes up two or three lines which makes scrolling even harder work.
    
    The sidebar doesn't offer any improvement over the old layout of the Statistics page, and makes it harder to navigate instead of easier.  I thought the graphic indicators, with a legend at the bottom of the page, worked really well and was perfectly understandable.

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    Beth100posted 13 years ago

    First, Paul and HP staff, great work!  The changes took a lot of thought, programming and debugging before implementation and migration could happen.  Thanks for this.
    
    Now, I have to agree that the stats page could use a bit more tweaking.  The filters at the top = great.  The smaller coverage and text for the main info = not so great.  The color and size of the categories over powers the info....  As for scrolling, perhaps you can freeze the header so it doesn't disappear when scrolling (similar to the header in Excel). 
    
    Is there a reason the views for photos has been removed?  I found it useful especially since photos were the key to some of my hubs. 
    
    The photos tab is very handy!  Gotta like that. 
    
    "My Profile" and "Profile" are a bit confusing until you click on them to see what they're about.  Two different topics... perhaps change the descriptor for one to differentiate between the two.
    
    Thanks for the opportunity to provide my feedback; thanks for accepting what I have to say; and
    
    thanks HP team for your hard work!! 
    
    (btw, it was the old style when I logged in this morning, and when I logged in tonight -- wow!  Nice surprise!)

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    QudsiaP1posted 13 years ago

    First of all, let me congratulate you guys on accomplishing a successful website update without any of us even realising it or having to suffer any kind of lag etc.
    
    I realised it yesterday when I checked hubpages from my blackberry.
    
    I am impressed, it looks fantastic and more user friendly.
    
    Of course, it will take some time getting used to it but it is okay, I love the change.
    
    All the previous tabs exist.
    
    Bravo hubpages, you should really be a country.

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    Karandaposted 13 years ago

    The changes look better initially but the Statistics page is definitely too scrunched up. I'm using the Page Down key instead of scrolling through, but I've got a lot less Hubs than others.
    
    Still, I tend to export the stats to csv once a week and view them in excel instead. I'm sure we'll all get used to it in time.

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    Glenn Stokposted 13 years ago

    I noticed something was very different and I like it!!!  New, clean, easy-on-the-eyes.
    
    Two things I noticed that I guess got lost by accident (those things happen)...
    
    1. I no longer can find the link to see "Hubbers I'm Following."
    
    2. A minor one...The icon and description to indicate a copied hub is not listed at the bottom of the Statistics page. And the icon for broken links not showing.
    
    As usual you guys (and gals) are always working at making HubPages the best.

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       ezhangposted 13 years agoin reply to this

       Hi Glenn, to get to the "Hubbers I'm following" section, you can choose "Activity" on the top navigation bar, and then you will see the "Hubbers You Follow" section on the left side.
       
       I hope that helps.

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    Purple Perlposted 13 years ago

    Thumbs Up!
    I like the new feel to Hubpages. Excellent work!

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    itechposted 13 years ago

    I completed my 50th Hub Yesterday and when I opened 'MY ACCOUNT' page today... I was really very surprised with new looks. I once thought that this is my Gift for publishing 50 Hubs but Faced the truth on forum i.e. changes were done for all hubbers.
    
    Those Few minutes were really a great experience and enjoyable moments.

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    skyfireposted 13 years ago

    Old interface -Single click for each section.
    
    New interface -Two or more clicks to get to sub-sections. For example, My account >earning >trackers(3-clicks) which is annoying if you're using mobile phone to access hubpages. Why not add links to all sections in left sidebar ? I know it'll defeat the current design purpose but more clicks to get simple things done is annoyance.
    
    Stats are also out of box (Browser - Firefox 3.6.13)

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       weblogposted 13 years agoin reply to this

       Yes!

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    Charlinexposted 13 years ago

    I like the old design better. The new page layout is hard on the eyes. Also I prefer not to have so much black on the page.

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    kerrygposted 13 years ago

    Hmm, it's pretty, but I'm afraid I agree with many of the other prolific hubbers here that the stats look too squished and require too much scrolling with 300+ hubs.
    
    Also, while we're talking about the stats page, is there any chance we could get the tag filter back? I used that more than the category filter because I have, for example, gardening hubs in eight different gardening categories plus a few other random non-gardening categories such as "Worms" and "Regional Flora and Fauna" and with the tag filter I can just search for everything tagged "gardening."

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    Dolores Monetposted 13 years ago

    I don't see Hub Hopping anywhere in the new feature. Is it gone or am I just missing it?

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       camloposted 13 years agoin reply to this

       On the top striped border.

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    Silver Roseposted 13 years ago

    I miss the old stats page! I don't understand why they are not using the left third of the screen. Couldn't they make the menu column on the left narrower and widen the stats?

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    paradigmsearchposted 13 years ago

    Twice, since the upgrade, I have gotten this Title-Tuner error message:
    
    "Title Tuner
    504 Gateway Time-out
    nginx"
    
    
    Edit: But only with FF; IE works fine.

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    humagaiaposted 13 years ago

    Hate the changes to the stats page and my home page!!!!!
    Over 50% of the screen is wasted on the stats page. You have not given enough space for both the 7-day and the slideshow views to be shown at the same time. You have not even given us an option to decide which of these we would prefer. I monitor my 7-day stats and now they have disappeared even though, in the Help section, you state that they should appear.
    Apparently you have taken notice of the first batch of posters and reinstated the slideshow views (and removed the 7-day views) as the slideshow views was not there yesterday and they are today, The 7-day views were there yesterday and they have disappeared, to my annoyance, today.
    The sidebar would be much better reinstated at the top of the screen and the space created used to widen the stats section. Basically move from a 2-column format to a single column format.
    As for the changes to the (my) homepage - WHY have you removed any capability to customize the homepage - and at the same time taken away ALL of the customized changes that I took so long to create, in the previous version?
    This so annoying!!
    My customized homepage had all of the information I wanted, in the format I required, and now it is ALL gone!
    Please, please, please take note of what is said by those with large numbers of hubs - you have made life so much more difficult with the changes you have made - even if they were with the best of intentions.
    Make changes to the interface to our audience (this is where we all make our money, HP included) or our SEO capabilities NOT to the statistics interface with hubbers. Things like allowing us to determine the ALT tags for our pictures (an SEO function not available to us), or giving us the opportunity to place our keywords at the (search engine  determined) end of a hub. But I digress.
    Number 1 - get the full width of the screen for stats.
    Number 2 - give me back my customized homepage.
    I don't want pretty - I want functional.

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       paradigmsearchposted 13 years agoin reply to this

       Odd... This is what I am currently seeing:
       
       "Edit  Title  score  comments  1 day  7 days  30 days  ever  published "
       
       Maybe it's a different browser refresh issue?

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    humagaiaposted 13 years ago

    Paradigmsearch wrote
    "Odd... This is what I am currently seeing:
    
    "Edit  Title  score  comments  1 day  7 days  30 days  ever  published "
    
    I see:
    
    "Edit  Title  score  comments  1 day  30 days  ever 1 day  ever  published"
    the second '1 day ever'being for slideshows.
    Perhaps slideshows only shows for those that have hubs that include enough slides to make a show.
    Whatever the determinant - I want rid! I want my 7-day stats back!
    Personally I could not give a tinkers cuss for how many of my slideshows have been shown - I want the relevant information for increasing traffic, to determine when I am likely to hit certain adsense earning levels (which can be determined statistically from page views information). It allows me to determine whether my backlinking strategies are working.

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       paradigmsearchposted 13 years agoin reply to this

       I, too, prefer:
       
       “Edit  Title  score  comments  1 day  7 days  30 days  ever  published”
       
       As opposed to:
       
       "Edit  Title  score  comments  1 day  30 days  ever 1 day  ever  published"
       .
       .
       If it’s not a refresh issue, then I am non-plussed as to why we are seeing different screens.
       
       Edit: We are in different countries. I wonder if HP does mirror sites.

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    vietnamvet68posted 13 years ago

    personally I do not like your new set up. When things are working good they way they were. Why change them?

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    humagaiaposted 13 years ago

    Paradigmsearch:
    
    Edit: We are in different countries. I wonder if HP does mirror sites
    
    I think it is more likely to be an 'If then else' type of programming construct. I fall within the 'then' and you fall within the 'else' (or the other way round, whichever).
    A good way out of this would be to allow us to decide which was best for us.
    If the consensus of opinion is taken and the stats revert to full width, all this conjecture is superfluous, as there would be enough room for both.

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    paradigmsearchposted 13 years ago

    I wonder when Surprise Number Two is planned...

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    Brie Hoffmanposted 13 years ago

    I keep wanting to mouse over the stats page to widen it...Please make it either the way it was or even better fill the screen and make it bigger NOT smaller.

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    Victoria Stephensposted 13 years ago

    I much prefer the old look; everything was in sight at one glance, now I've got to keep clicking and searching for everything.  It's a bit off putting but I guess I'll get use to it eventually.x

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    paradigmsearchposted 13 years ago

    I know this is against popular opinion, but I am becoming fond of it.

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    paradigmsearchposted 13 years ago

    What? No one wants to torture HP anymore?
    
    

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    paradigmsearchposted 13 years ago

    Please keep specific items coming in.

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