HubPages Update - database crashes, traffic stats, tos update

1. STAFF

   pauldeedsposted 14 years ago

   We've been fairly busy at HubPages the last couple of days recovering from hardware issues with two of our five database servers.  Fortunately we were able to cut over to our hot stand by machines with very little downtime.  We've repaired the hardware and are now back to full capacity.  However, you may have noticed more oddities than usual the last day or two on the site as we've had to juggle things around a bit in order to keep everything running.  We apologize for any inconvenience that may have caused.
   
   As part of the recovery process, the traffic stats were inflated for several hours last evening.  It's fairly difficult for us to roll those back, so you'll just see extra traffic in your stats for that period.  Processing appears to be back on track, so you should see a decline in your day views back to "normal" levels this evening (as the inflated hours start to drop off).  This probably means lots of red arrows now, and lots of blue arrows tonight (with the effect diminishing over the course of the week).  I'd suggest just ignoring them.
   
   Unrelated to all of this, we've updated our terms of service and privacy policy.  There is a brief summary of the differences at each link above.  Please review them carefully.   The new terms take effect November 19th.

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      Duchess OBluntposted 14 years agoin reply to this

      Thank you for the explanation and for the news on the policy changes.  Will review tonight

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      Isabella Snowposted 14 years agoin reply to this

      Eh?? When I click on those links I get this??
      
      

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         sunforgedposted 14 years agoin reply to this

         Thats a sweet theme (browser)..what is it?

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            Isabella Snowposted 14 years agoin reply to this

            Ah! Thanks!
            
            
            
            Scribblies Plain. There's another version that's more colorful but the rainbows get on your nerves after awhile.

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   bgamallposted 14 years ago

   Traffic stats inflated? How disappointing.
   
   But I will recover.

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   Pearldiverposted 14 years ago

   Cheers Paul.

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   myownworldposted 14 years ago

   finally some light.....!

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   Laura du Toitposted 14 years ago

   Thanks for the explanation

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   lyricsingrayposted 14 years ago

   I want to keep my new wrong stats - it was fun waking up to - please!!   Thank you

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      myownworldposted 14 years agoin reply to this

      yes...life felt good for a while!!  please don't take it away....!!

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      Lady_Eposted 14 years agoin reply to this

      
      Lol. Me too.  
      
      I saw the double arrows and thought - "finally, I must be doing something right".

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   lynnechandlerposted 14 years ago

   Thanks for the heads up Paul!

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   wannabwesternposted 14 years ago

   Thank you for sharing this information, I was wondering what spectacular thing happened last night while I was sleeping to increase my traffic so much!

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   wrenfrost56posted 14 years ago

   Thanks for the update paul, however I'm with the others on this, I rather liked the sudden increase in traffic.

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      Ghost32posted 14 years agoin reply to this

      And people say inflation is a bad thing!

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         Zsuzsy Beeposted 14 years agoin reply to this

         

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    prettydarkhorseposted 14 years ago

    me too I agreed with all of them , but I will find time to read the new TERMS OF SERVICE

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    charlemontposted 14 years ago

    I'm amazed at tons of red arrows in my stats

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    thranaxposted 14 years ago

    Oh, I liked the red arrows though. *Pout* Why can't the traffic be at what it was at now everyday -.-
    
    ~thranax~

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    Dorsiposted 14 years ago

    Ah bummer, I thought that my viewership had suddenly taken off and went into another level...
    
    Sigh...
    
    but thanks for the update!

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    Patty Inglish, MSposted 14 years ago

    Thanks very much for all the information. It was a quick turnaround time to repair, imo.

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    cosetteposted 14 years ago

    thank you Paul. i was an idiot a couple of days ago and, instead of working in Notepad as i usually do, i was writing my hub right in the text capsule and right then it froze for a 'site down for service' and i lost my whole capsule just as i was about to click save. i expected to see my draft saved but for some reaason it wasn't, but i have only myself to blame, so i just retyped it all and learned from the experience. you guys are very quick with your updates with hardly any 'denials of service' happen, and you're very proactive and communicative, which is appreciated.

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    alekhouseposted 14 years ago

    Thanks for the update, Paul.

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    Zsuzsy Beeposted 14 years ago

    As always you guys (Hubteam) are the tops. Now if you were to fix the little red arrow gadget to stay that active I do not think there would be too many complains.
    Thanks for all you do.

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    NaomiRposted 14 years ago

    Thanks, Paul
    
    I'm going to enjoy my red arrows while they last!

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    Ryan Hupferposted 14 years ago

    Here are a few red arrows for NaomiR, Zsuzsy Bee and the rest of you Hubbers to use once the ones that you see now suddenly (and sadly) disappear. I know that I'm going to miss a lot, too so I thought that these might help ease the pain.
    
    
    
    Feel free to print these of and tape them to your monitor -- I used NaomiR's My Account screen as an example so that you all can see how amazingly well it works! Talk about a great way to increase your HubPages motivation -- there's nothing better than seeing double red arrows all over your my account page!
    
    But, don't take my word for it...
    
    NaomiR's My Account screen BEFORE:
    
    
    
    NaomiR's My Account screen AFTER:
    
    
    
    Not to mention that these double red arrows also make awesome fashion accessories. Check out how I used mine to turn a unibrow into a UniWOW!
    
    
    
    Hope this helps.

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       Zsuzsy Beeposted 14 years agoin reply to this

       Ryan thanks for the double arrows I'll use them according to your suggestions.

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    sunforgedposted 14 years ago

    it certainly did help!

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       Ryan Hupferposted 14 years agoin reply to this

       haha, I thought that it would.

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    wyanjenposted 14 years ago

    Hup - hilarious.
    
    Am I a cynic? I saw red arrows, so strolled over here to see what is wrong with the site....
    
    
    
    thanks as always for your update

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    rebekahELLEposted 14 years ago

    I've been admiring mine all day, even called my son this morning to tell him....
    
    I'm hoping that maybe a few will stay double... one?

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    travelespressoposted 14 years ago

    Aah and I thought my excellent writing had been discovered!!!  Seems I will have to wait a little longer. 
    Thanks for the update.  I really laughed at your graphics and words Ryan. Excellent.

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    kirstenblogposted 14 years ago

    I do wonder if this glitch could have some positive effects on the hub score and the google ranking? If it will make the hubs in question look even more popular then they are.....

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    mayhmongposted 14 years ago

    Awwww....and I thought my hubs were rocking it! LOL

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    thranaxposted 14 years ago

    Wow,
    I really almost believed back-linking helped with something
    lol.
    
    
    ~thranax~

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    RedElfposted 14 years ago

    Aaaaaaaw gee whizzickers! I was so excited! ...but I have taken a screen shot to enjoy when things get back to normal, LOL
    
    Thanks!

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    KCC Big Countryposted 14 years ago

    I know Paul mentioned the inevitable blue arrows we'll soon be seeing.....but there isn't a double blue arrow is there? LOL  I'm sure hoping not.  It's bad enough we have to endure the single blue arrow.
    
    Thanks Paul for the update and we appreciate all the hardwork you guys and gals are doing on our behalf!
    
    Ryan,  you're just a nut. 

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    Lady_Eposted 14 years ago

    That's a funny one Ryan
    
    I actually took a Screen Shot of mine in Homepage view. So the top 10 were really looking Awesome with high figures.
    
    Might print it out and frame it.
    
    
    @ Paul, thanks for the update.

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    ediggityposted 14 years ago

    Just when I thought I was doing good.  The man is always there to beat me back down.

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    Nell Roseposted 14 years ago

    Just to say I loved the picture of fashion accessories! I am so busy reading the funny remarks all over the forum that I forget to write a hub! Thanks for the laugh. Nell

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    hglickposted 14 years ago

    Thanks guys for the timely explanation of the strange happenings

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    Mrvoodooposted 14 years ago

    Did referrals always give 20% of the impressions?
    
    I thought it was 10% previously, not that I'm complaining, I don't have many referrals but if I did, even better.

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    My Digestposted 14 years ago

    Hahahahaha It was good while it lasted.  Thanks for the explanation Paul!

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    shinujohn2008posted 14 years ago

    thanks

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    speaseposted 14 years ago

    That is good that its fixed, too bad the stats were not real.  I was excited to see the big numbers also.

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    Pr0metheusposted 14 years ago

    The red arrows made me happy... now the blue arrows are back and I'm sad....
    

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       ngurecoposted 14 years agoin reply to this

       Haha. I missed the triple red arrows but I am worried I may now get triple blue arrows.

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    Dao Hoaposted 14 years ago

    My happiness of seeing the red arrows were gone. I am sad now :-(
    Paul, thanks for the info and quickly resolved the problems.

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    soni2006posted 14 years ago

    I was surprised to see my traffic stats yesterday as they were more than double for one day. I wish I could get them back.

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    Dame Scribeposted 14 years ago

    Thanks Paul & HP team! you're awesome

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    shazwellynposted 14 years ago

    Yes, I wondered why my hubs were soo popular!  Oh well.  Thanks for letting us know - appreciate your hard work, as always x

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    wavegirl22posted 14 years ago

    arrows are back to blue but today its no Hub activity and nothing much on my "Welcome Back" page.

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       mistyhorizon2003posted 14 years agoin reply to this

       Yes, I just checked my traffic for the day, and I reckon I am down by about 200 viewings based on my normal daily traffic rate. Very odd!

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          barryrutherfordposted 14 years agoin reply to this

          Im now seeing blue arrows.  Maybe it's the sugar in my tea...
          
          how about we give each other a hug and forget our sorrows !

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             Dao Hoaposted 14 years agoin reply to this

             Good idea. (((HUG)))

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    readytoescapeposted 14 years ago

    Anyone having trouble with your homepage loading?

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    Eaglekiwiposted 14 years ago

    I saw all those pretty double red arrows  and thought it must have been the fine Californian wine

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       Dao Hoaposted 14 years agoin reply to this

       HaHaHa.

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    retellectposted 14 years ago

    Thanks for the info! I did wonder what the hell was happening when I saw my traffic almost triple in a few hours! Thanks for the info

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    Ivorwenposted 14 years ago

    Thanks for the heads-up.  I am liking the negative numbers in the traffic sources today. 

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    Dao Hoaposted 14 years ago

    I am seeing red arrows again! Are they real?

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    LensMan999posted 14 years ago

    Thanks for sharing the real cause

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    barryrutherfordposted 14 years ago

    (((HUGS)))

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    Jeff Brendanposted 14 years ago

    Today I'd problem posting a hub (well my first hub). Its great to know that you have recovered and nothing went wrong.

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