I questioned them month ago about my payment that was $30+ under what my account shows, and they said I'd receive payment later because for that particular quarter. Fine... It's been two months, and I questioned it as I still haven't received the payment. Mind you I signed up when HubPages initially signed up with Kontera, so as far as I can remember there wasn't any choice as to how we were paid, and I haven't received any emails as to my payout schedule being a certain way and having a choice to change it.
This is the only affiliate program that doesn't send emails in regards to account information. What was I supposed to do frequently read and re-read over and over the TOS and its changes because I certainly never received any emails that it was changing or had changed.
I've long since removed Kontera from my hubs, so I'll never get thatrevenue as they'll start taking from the reveune left over in the account. I'll never reach $75 to get my $120+ earnings.
Kontera has had problems with a lot of people, I was thinking about just disabling it completely. I think its horrible how it doesn't work like Adsense and just roll over the money until you reach $100. It basically appears that they have no intention of ever paying out to anyone.
There was a forum about this issue and I have disabled Kontera altogether..............
Hey, Whitney, Kontera would seem to have just given you a perfect case for suing them and winning as what you were told is not what is stated on their site for what their official payment terms are...
from the Kontera site
According to them, if you earn more than $5 from all your site i one month, it will roll over and accrue until you hit $100, then get paid out.
I'm entirely not impressed with the way Kontera have set up their business model. Talk about jumping through hoops and over hurdles. It's a [removed exact curse word] disgrace!
Whitney, I suggest that you don't discuss this any further on a public forum, as it may hinder rather than help your cause, and to follow the path that Relache has pointed out.
I will email you my next suggestion...
After hearing some more stories, similar to yours, I turned off Kontera on all my hubs and saw my earnings really increase.
As you know Kontera ads pay a lot less and DO NOT open up in new windows. Once a kontera ad is clicked, the chances of a reader clicking on an adsense ad is near impossible.
Adsense does open up in a new window on hubpages.
I'm longing for the day when hubpages makes it so amazon products open up in a new window, too.
I make sure that all outgoing links in my hubs always open in new windows...I'm a believer that this really affects earnings!
I too am thinking of disabling Kontera. They change their story all the time and their ads don't pay anything. I have lots of clicks but no revenue because each click is worth a penny or two.
Plus, they appear to only catch about 1/3 of the total page impressions.
I truly think that your earnings will increase! Let me know what happens. I personally saw a substantial increase after disabling Kontera...it makes sense as to why. I'd rather be earning $1 a click with Adsense than .01 measly cent with Kontera. Once they click a Kontera ad, they're gone for ever.
Im going to try it now, i mean switching off Kontera. Their earnings are embarassingly low. I'll take this advice and see how it goes.
You wont believe this. I turned off Kontera from all my hubs. I swear i started to see the red triangles IN 45 MINUTES. Yes, that fast. My traffic funny, enough has risen since then. It was about 25 to 30 a day, has now shot up to about 49 a day. ( nothing to write home about, but it worked). And i got 25cents from Adsense 2 days later. Usually i get like 1cent like every 3 days.
Girly-Girl, you're GENIUS. Thanks for that useful tip.
I disabled Kontera too a few months back after reading some negative threads about them.
Can a person temporarily disable Kontera ads (just as a kind of trial thing), without making a "final" decision until checking out any possible changes in earnings?
Another Kontera question: I'm fairly new with it. Suppose a person builds up a few dollars over a period of, say, three months. Suppose, then, that the total earnings for the fourth month don't meet the $5 thing. Will the person lose their first few months' of earnings because of that?
To be honest, I've never clicked on a Kontera ad at ANY time in my surfing daze. I don't see the purpose in it, besides cluttering up stuff. Though, I would love to see a hub where it works well.
And yeah, thats an invitation to show me (via e-mail) or us (via a link here) one, if you please.
I haven't hada chanceto read the replies, but I will a little later. I'm in a hurry getting ready for work, but thought I should add that yes in the previos emails that we spoke, he did say I'd get the other earnings in another pay period. But, he NEVER said anything about the $75 before I could get paid. If I had known that I would have left Kontera on my hubs a month longer.
I figure if I put them back on my hubs to earn that $75, they'll come up with another excuse, especially by then because I'm sure they'll deduct more from the account.
Wow - as you know, I decided kontera were scam artists some time ago and removed them from all my hubs. I suggest you bring this up in the "report a problem" forum. I know Jenny bought up another, different issue and perhaps hubpages might want to rethink their association with this company.
I read an older forum post and since I'm no where near 10,000 views a month I think I'll turn off Kontera. Hopefully my adsense will improve as you stated girly girl. Kontera sure seems confusing with its set-up, never a good thing in my experiences.
For those of you who shut off your Kontera ads, I hope you gave a 30 day notification to Kontera as it's against the TOS to shut off all ads without giving them a full 30 days notification. I was informed that earlier today, but personally, at this point I don't care if they cancel the account because of that. But yea just a heads up on that. I'm not really sure the consequences of not iving the notice.
Oh, and I am not allowed to have the email showing from the kontera support guy, especially bc I altered it to remove the exact figures. I emailed HubPages to remove it bc I can no longer edit the thread.
I have decided not to pursue the matter as it is a waste of time and energy in my part. I have better things to do. I will just add that I appreciate your help relache and darkside, and for those others I wanted to let you know that after removing the Kontera ads, my Adsnse greatly increased and has had a steady increased since the removal. Ebay and Amazon are still about the same- as they're a different type of program.
Unbelievable. They've got quite the bag of tricks haven't they.
I don't care if I violated their terms of service. They violated their original intent. I think Hubpages should get rid of them. I find their links to be very annoying and hardly any hubs have them anymore, at least ones I have read. And adsense improves with their departure.
Whereabouts did you find this bit of information?
After earning them a whopping $1.20 or thereabouts, I'm not particularly concerned if they get in a tizzy over my turning their service off.
As with any other form of monetization, they are displayed on my articles at my discretion. Based on what you've shown of them here, and other stories and information I've received, I think I made the right choice.
Sorry you had such a shady experience with them, Whitney. Poor work on their part.
I'm glad I saw this thread. I've been signed up on Kontera since it first became available on Hubpages too and had been considering shutting it off because it's not making much of anything. After hearing all the negatives here, my mind is made up. If they don't like my lack of 30-day notice, they're sure welcome to close my account...at the rate it's earning, I'd get a payout in approximately 10 years.
I had no idea that Kontera did not roll over like Adsense. How do I give them their notice?
I guess i am in breach of their TOS as well, I just shut it down.
I am fed up of Kontera. I think I should remove Kontera from all my hubs as it is not working well on my hubs and not paying me anything.... I worked hard over it but all in vain.
I turned mine off after reading the previous thread. I never got about $5 in a month and don't want to give adsense the competition.
If I don't give the thirty days notice, what are they going to do? Cancel the account?
I shut them off over two weeks ago now as the non roll over with earnings just seems like a slap in the face for us as content writers....changing the policies mid way was a bad move and motivating factor as it didn't motivate anyone to drive more traffic to their hubpages to get more revenue from Kontera ads it just pissed people off big time.
Even if I managed to get huge substantial traffic, the trust has faded away with a company that could change their minds about paying people, so I'll have to pass on a company that promised as much as the rest of the ad networks but didn't deliver the right customer focused mindset.....Goodbye Kontera!!!
Wow - glad I found this thread before I considered adding them in once my hubs get more popular.
Now I know - learn from other's experiences and all that.
Thanks for sharing, Whitney!
Out of curiosity I sent Kontera an email stating that I was shutting them off. When I signed up with them it took them two weeks to get it right and an average of four days to return an email.
About two hours later I received an email from Kontera. It was a form email saying that they are working on my problem. Half of the email were links for more Kontera products.
Nothing like specialized customer service.
Whatever happened to the Kontera thread where the Kontera rep answered our questions and sorted stuff out?
I've just published a hub on 'How Kontera Works'.
Here's the readers digest version:
How Kontera Works
Not very well.
Hmmm I'm wondering now. I sent Kontera an email and asked them how to find out my last years money earned. If I calculated correctly I should be at about $80 now, but if I lost last years I am going to just disable it. They won't get back to me.
I'm glad I saw this. I'll avoid them like the plague now. I haven't used them yet as hubpages put the little tidbit about earning $50.00 with Adsense. But I'm starting to get to that point and I was considering Kontera.
When you decide to disable Kontera make sure they are not still using your pages. I disabled some time back and found an older hub that they were still using yesterday. It had to be disabled from the edit.
Interstingly, I wrote to Kontera about payments, got an answer in one day, and learned that some of what Whitney has been saying here is misquoted and/or inaccurate.
If you don't read and understand the entire terms of service of a company BEFORE YOU SIGN UP FOR THE SERVICE, you have no one to blame but yourself.
And just for the record, my earnings with Kontera do accrue and payout at $100 just like they do for AdSense.
I have also recieved payout from the, from accruing income. Right now it is at (very) approximately $120.00 every quarter.
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