My stats are frozen.

1. 83

   Kenna McHughposted 3 weeks ago

   My stats are frozen, nothing is moving on the number counts, but I know I have some viewers. Anyone else experiencing this?

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   1. 56

      Upendra Patil98posted 3 weeks agoin reply to this

      Same problem

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   2. 78

      WriterJanisposted 3 weeks agoin reply to this

      It's been 31 hours for me.

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   3. 88

      Genna Eastposted 3 weeks agoin reply to this

      Same here.  31 hours ago.
      
      "We strive to keep your statistics as up to date as possible and the recency of our statistics are closely monitored. If you notice that your stats haven't been updated in a while, rest assured that we are aware of the issue. You can expect that things will return to normal within a day or so."
      
      No input from Team Hubpages on this problem either.  But here's the gotcha...it appears that my stats were updated.

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   4. 60

      chef-de-jourposted 3 weeks agoin reply to this

      Yes same here but I'm not too concerned because I've just deleted 450 articles and am about to abort this mission of 13 years and 32m views and head off into the sunset.
      Can I keep the profile going for a little bit longer just in case?
      
      I've also signed the petition recently set up re TAG's mistreatment of writers regarding intellectual property.
      
      All the very best to you and yours and grateful thanks for past generosities.

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   5. STAFF

      Matt Wellsposted 3 weeks agoin reply to this

      We are working on it. Stats will update soon.

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      1. 83

         Kenna McHughposted 3 weeks agoin reply to this

         Thank you, Matt, for the update.

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      2. 78

         Kyler J Falkposted 3 weeks agoin reply to this

         Matt, I can't presume to know what it's like on your end of these shenanigans, but many of us trust you and everyone at HubPages are doing their best to keep the ship afloat.
         
         We could use some input from the captains of this ship, even if that input is akin to a middle finger.
         
         I know you're always watching, we appreciate you.

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      3. 88

         Genna Eastposted 3 weeks agoin reply to this

         Thanks for letting people know, Matt.

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   6. 81

      Robert Sacchiposted 3 weeks agoin reply to this

      Still frozen 2100 EST, 7/16/25.

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      1. 83

         Kenna McHughposted 3 weeks agoin reply to this

         I know I am not alone.

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   7. 71

      Springboardposted 10 days agoin reply to this

      Yep. Here too. 13 days and counting. Too bad they can't send us information when they send our notifications to our email.

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      1. 81

         Robert Sacchiposted 10 days agoin reply to this

         When I was posting for Yahoo! Voices, for a couple of days I was getting a huge number of hits then they announced they had a problem with the hit counts.  They stopped the hit counters, corrected the problems, and everything went back to normal.  They day they froze the hits on HubPages I had a higher-than-normal hit count.  Did anyone else had a relatively high hit count when they froze it?

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            PaulGoodman67posted 10 days agoin reply to this

            I didn’t.

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   8. 77

      Lorelei Nettlesposted 9 days agoin reply to this

      Mine are still frozen. If they're working on it, it's not working. I emailed but received no reply.

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      1. 83

         Kenna McHughposted 9 days agoin reply to this

         Yup, no communication is their standard.

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         1. 67

            Okyere korantengposted 6 days agoin reply to this

            

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            1. 81

               Robert Sacchiposted 6 days agoin reply to this

               Thank you for sharing.  It is confirming what most of us probably suspected.

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      2. 81

         Robert Sacchiposted 9 days agoin reply to this

         It may be above their budget or skill.

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         1. 83

            Kenna McHughposted 9 days agoin reply to this

            Robert, you are being too kind. They know what they are doing.

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         2. 81

            Robert Sacchiposted 8 days agoin reply to this

            I posted an article the other day.  It was marked as featured, but doesn't show an "authors view".  I hope this isn't a sign of a step backwards.

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            1. 83

               Kenna McHughposted 8 days agoin reply to this

               Of course it is!

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   9. 84

      Coffeequeeenposted 9 days agoin reply to this

      I'm so glad I came and checked out the forums and they're working on the stats!  Mine have been frozen for 2 weeks now!

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   10. 81

       vrdmposted 8 days agoin reply to this

       First response after 4 emails:
       
       Team HubPages
       Mon 28 Jul, 21:00 (8 hours ago)
       to me
       Hello,
       We are aware of this issue and are working on it! I know we'll post in the forums when we have an idea of when it'll be done, but I would also like to know my article stats.
       Please let me know if you have any further questions or concerns.
       Thanks,
       Luke,
       Team HubPages
       
       ???????

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       1. 83

          Kenna McHughposted 8 days agoin reply to this

          Thank you. Question: Did Luke write this? "but I would also like to know my article stats."

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          1. 67

             Okyere korantengposted 6 days agoin reply to this

             I emailed them and this was their response:
             
             Hello,
             
             My apologies, I misunderstood your question. Stats have been bugged for the past two weeks. We are working on a solution, but I can tell you I don't know when the bug will be fixed. When it is, it will definitely be published in the forums.
             
             We apologize for the inconvenience. I am with you in hoping it is fixed soon. Please let me know if you have any further questions or concerns.
             
             Thanks,
             Luke
             Team HubPages

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       2. 81

          Robert Sacchiposted 8 days agoin reply to this

          Thanks for sharing.

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2. 86

   viryaboposted 3 weeks ago

   Same here.
   Update: 28 hrs ago!!

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3. 91

   Venkatachari Mposted 3 weeks ago

   Yes, same here. Statistics from 29 hours ago.

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4. 83

   theraggededgeposted 3 weeks ago

   It hardly matters

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   1. 70

      PaulGoodman67posted 3 weeks agoin reply to this

      Yes, it surprises me that some people are still checking daily!

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      1. 86

         viryaboposted 3 weeks agoin reply to this

         I think it has become a terrible habit. After nearly two decades.
         
         I need to shake it off though.

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         1. 70

            PaulGoodman67posted 3 weeks agoin reply to this

            I used to love awakening and checking now much money I'd made when I was asleep. I'd check the stats multiple times/day.
            
            As the figures dropped, that feeling gradually turned to dread.
            
            Now I probably check this account maybe twice/week at the most. Most of my HP accounts, I barely look at.

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            1. 83

               Kenna McHughposted 3 weeks agoin reply to this

               My stats have been frozen for five days. Checking to see if they've thawed is only natural. Perhaps there will be a spring awakening?

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               1. 64

                  Glenis Rixposted 12 days agoin reply to this

                  My stats for views haven’t been updated for 11 days. As for  earnings- updated daily but are almost always NIL. If TAG is moving to towards closing Hubpages down the honourable thing would be to pay us what they owe us - and then do it.

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                  1. 70

                     PaulGoodman67posted 12 days agoin reply to this

                     In the past, I would have commented to people worried about the stats freezing not to worry, as it's happened lots of times in the past.
                     
                     However, the fragile state of the site and the extended length of the freeze make it difficult to say what's going on.
                     
                     It feels like we're waiting for the shoe to drop nowadays.

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                     1. 83

                        Kenna McHughposted 12 days agoin reply to this

                        The shoe has dropped several times. Some of us are checking it out; it's interesting, to say the least.

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                        viryaboposted 12 days agoin reply to this

                        As long as they don't “drop the shoe” with our monies.
                        
                        That will be bold-faced theft!

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                        1. 70

                           PaulGoodman67posted 12 days agoin reply to this

                           By the time the site closes down, there will be virtually no active hubbers left. That may be part of the plan, I don't know.

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      2. 78

         WriterJanisposted 3 weeks agoin reply to this

         Guilty as charged!

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5. 91

   Venkatachari Mposted 3 weeks ago

   Though most of you may remove your content from here, I would like all of you to stay here as a community. Keep showing your heads with a status update or a discussion point.

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6. 83

   Carb Divaposted 3 weeks ago

   I'm still here. I'm revising and republishing content on another website, but don't see the point of deleting what sits here at Hub Pages. There is still passive income ($4 last month. Whoo hoo!)

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7. 86

   viryaboposted 3 weeks ago

   39 hours!!.…… Still counting.

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8. 67

   eugbugposted 3 weeks ago

   I made a wondrous 16c yesterday.

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   1. 78

      WriterJanisposted 3 weeks agoin reply to this

      So dinner's on you?

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9. 60

   Shesabutterflyposted 3 weeks ago

   My stats are still frozen, yet my earnings have been finalized.

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      Upendra Patil98posted 3 weeks agoin reply to this

      Technical glitches and bugs resolved soon

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10. 83

    Kenna McHughposted 3 weeks ago

    Well, I am still frozen, and it's summertime. I suspect this is a TAG ploy.

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11. 91

    Gary Bourgeaultposted 2 weeks ago

    What's worse to me is, some of my articles have been not counting views for a month or so. This makes it extremely difficult to know what's going on.
    
    I had views last month that were fairly significant on several articles, and in the middle of the month they disappeared and since then, continue to attract zero views.

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    1. 60

       Shesabutterflyposted 2 weeks agoin reply to this

       Are you referring to your articles on Owlcation? You need to ask that they be moved to Discover if you want to earn from them. We are no longer allowed to earn from articles on any niche site.
       
       https://hubpages.com/community/forum/36 … ages-sites

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    2. 83

       Kenna McHughposted 2 weeks agoin reply to this

       Gary, it appears some underhanded things are happening. It's happened to me and some others. TAG/HP are silent, which is a huge red flag.

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       1. 61

          Chidimma Eunice Eneyeposted 12 days agoin reply to this

          11 days now, and the stats are still frozen. Yet my earnings continue to increase by 1 cent each day. I might as well forget about this account and check back when my daughter is ready for college (she's 4), maybe by then I will have made payout.

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12. 91

    Venkatachari Mposted 9 days ago

    It broke the 2-week record today. Never did any other site go that far in their inability to fix such an issue..

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13. 81

    Robert Sacchiposted 9 days ago

    Yes, it seems they have a big problem.  I hope the stats don't go the way of the comments on articles.

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14. 70

    PaulGoodman67posted 7 days ago

    From my perspective, worrying about the frozen stats is like complaining about the slow service in the Titanic restaurant.

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    1. 83

       Kenna McHughposted 7 days agoin reply to this

       You're still on the Titanic?

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       1. 81

          Robert Sacchiposted 6 days agoin reply to this

          Many years ago when I mentioned to a friend how little money I was making. She replied that people were reading what I have written.  I understand the turn of events have been frustrating for people who were getting good money from their Hubs.

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