KNOWN ISSUE: Spam Attack

1. 69

   Rosie2010posted 13 years ago

   more spam today.  Thank goodness HP has spam filter.

   report
2. 73

   LeanManposted 13 years ago

   Here was I complaining that we did not get told about spam comments so we could review them in case they were not spam as some of the spam comments were not spam but people asking for help and I did not see their comments...
   
   BUT today there is so much spam all total garbage, some hubs have 4 or 5 comments each... random letters, ????, or snippets of unrelated news...
   
   google should just sink all the sites that are being promoted through this - oh that's what they will do if the comments were published because of that penguin fella
   
   or maybe this is someones attempt at negative SEO to sink their competition by promoting with thousands of spam comment

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   1. 0

      shazwellynposted 13 years agoin reply to this

      Oh to be popular my friend, eh? hehehe

      report
3. 68

   Glenn Stokposted 13 years ago

   I started getting loads of spam comments in the last two days. I was about to post it here but then found this thread. Many don't make sense at all. It seems the spammer is testing to see what they get away with. I checked the source of the IP addresses and they are from China, Russia and Thailand. Non from the U.S.
   
   It's good to know that at least HubPages has been tagging these as spam so they don't appear in our hubs. I just go through the spam filter on my "comment page" and delete them forever. That's a good feature too, so we don't need to check each hub individually.

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   1. 92

      Jlbowdenposted 13 years agoin reply to this

      I haven't noticed any spam comments today, or over the past days on any of my hub articles. Maybe I am just one of the fortunate ones for now, or the spammers haven't yet caught up with me.

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      1. 68

         Glenn Stokposted 13 years agoin reply to this

         Did you do a global search from your comments page? HP doesn't send you notices about spam since they are already moderated automatically as spam.

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         1. 92

            Jlbowdenposted 13 years agoin reply to this

            Hi Glenn:
            
            Thanks for reminding me about the global settings reminder. And yes I did go into it and found at least ten spam comments on a few different articles. of mine. They didn't make a bit of sense to me-so I got rid of them quickly, but did also jot down IP addresses so I know where they are coming from. It appears some people have nothing better to do with their spare time! Maybe we can earn a referral from them for signing up on hubpages and writing some constructive articles. Or better yet write 500 times on their keyboard why they will not target innocent victims with spam anymore ):

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            1. 76

               IzzyMposted 13 years agoin reply to this

               LOL, it would be fun if they did sign up, because they would then find they couldn't post because their IP number has been logged as coming from a spammer.

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   2. 82

      WannaB Writerposted 13 years agoin reply to this

      
      
      I appreciate all those who have reminded me of this filter. It's sure easier to check it than to keep going back to the hubs to delete. I had a bunch when I woke up this morning so I tried this. Like some others,  I also found comments as far back as 20 months ago that had been caught there, so I guess it's good to check this filter every now and then. I have also turned off comment for unregistered users.

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4. 73

   LeanManposted 13 years ago

   One of my hubs has 15 of these great comments......
   
   I have noticed that they are actually targeting my best performing hubs rather than the ones that only get a few visits.. Is it the same for others?

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   1. 66

      Froggy213posted 13 years agoin reply to this

      Yes, the best hubs. I hope this issue can be worked out soon. I am starting to wonder if hub pages somehow got hacked. I cannot make a table as I am trying to make a hub now.
      Frustrating--very frustrating

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      1. 75

         Uninvited Writerposted 13 years agoin reply to this

         I changed my password just in case.

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   2. 97

      Sally's Troveposted 13 years agoin reply to this

      They seem to be targeting my better-performing hubs, yes. And oh boy are the coming in like speeding trains, or maybe dive-bombing mosquitoes. I just cleared out all the spam from the Comments page, refreshed, and there were three more within about a minute. Somebody's having fun.

      report
5. 81

   Patty Inglish, MSposted 13 years ago

   Bump
   
   Mine are now coming from Japan.

   report
6. 61

   paradigmsearchposted 13 years ago

   Well, I think I'll keep my "Disable any further comments from being posted" in effect for another day... I wonder how long this is going to continue? I hope it's not the new, permanent norm...

   report
   1. 68

      Glenn Stokposted 13 years agoin reply to this

      HP may have to block these countries where the spam is coming from. It could overwhelm the server and crash HP. Maybe that's what they are up to.
      
      Anyone getting any from other than Japan, China, Russia or Thailand as we see so far?

      report
7. 65

   Lisa HWposted 13 years ago

   "Yup".  It seems to be mainly on a Hub that does pretty well.  I got a bunch yesterday/last night, and nine more just a little while ago.  (I have comment boxes shut off on most of my Hubs anyway, but I've left some enabled if there's information in any of the comments (as opposed to just "good Hub" kind of stuff).  I also leave comment boxes enabled on more recent Hubs. )
   
   In any case, I just shut them all off for awhile. I don't feel like deleting bunches of spam full of everything from foolishness to nothing-but-question-marks (which is what today's nine mostly were).

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8. 75

   Uninvited Writerposted 13 years ago

   I wonder if Hubpages could temporarily deny all comments from everyone to help end this?

   report
   1. 76

      IzzyMposted 13 years agoin reply to this

      I didn't even realise it was still going on, until I read this comment. Went in a deleted another 10 from this morning.

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   2. 88

      mistyhorizon2003posted 13 years agoin reply to this

      I wouldn't want this as some of my hubs actually require me to have comments enabled in order to keep them active, e.g. right now I have three regular visitors to my how to make ginger beer hub, each of them comparing notes on their own methods and progress. Other hubs I ask people to feel free to add their thoughts in the comments section below. If the comments were all completely switched off it would potentially lose me a lot of traffic, especially from the repeat visitors to certain hubs. I prefer to continue to do what I do now, and have all comments set to pre-approval, even though this is causing me to have to delete loads of those spam comments.

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9. 71

   sofsposted 13 years ago

   I wish HP did something about this... I have only been deleting spam comments for hours now.

   report
10. 86

    rachellrobinsonposted 13 years ago

    So far today I have deleted over fifty spam messages, and not all of them are coming up Spam some are actually coming us as legitimate comments event though they aren't. I am glad to see that I am not alone in this, but I wish there was something that Hubpages could do to make it stop.

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11. 77

    Shadesbreathposted 13 years ago

    Got that on one today too. They must be having fun.

    report
12. 87

    Rebecca E.posted 13 years ago

    spending most of my time hitting delete forever... I've added in global settings the "only logged in users may comment"... for now that might help-- but then again....

    report
    1. 81

       Patty Inglish, MSposted 13 years agoin reply to this

       That helped me with one Hub a year or so ago. Someone was posting 1500-word tirades about a domestic-violence case several times a day - usually the same blurb repeated over and over. The sign-in stopped it instantly.

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13. 87

    Greensleeves Hubsposted 13 years ago

    As with Gordon Hamilton and alexadry, lots of questionmarks and unintelligible comments about designer handbags have been appearing on a couple of my pages. What's the point? They seem to be trying to sell something, but surely nobody's going to visit the linked sites? What do they hope to gain, or is it just malicious? Hopefully there's a way to stop it, and the problem will go away soon.

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    1. 75

       Uninvited Writerposted 13 years agoin reply to this

       I've pretty sure the question marks are either Chinese or Japanese script. But the text you can read is gibberish anyway.

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14. 80

    LuisEGonzalezposted 13 years ago

    OK, this is getting out of hand. I received 2 such spam comments this morning. Since then I have had to delete approximately 54!!!.............

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15. 61

    paradigmsearchposted 13 years ago

    "Which means users could be in for a long ride...."
    
    I've been doing some reading.
    
    A. Spammers have now become enamored with social network sites.
    
    B. I think for their purposes, spammers considers hubpages, etc. as social network sites.
    
    http://www.pcworld.com/article/257131/s … ement.html

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    1. 82

       WannaB Writerposted 13 years agoin reply to this

       One good thing is at Squidoo we can set up not to accept comments with any html. They do still get into the unmoderated comments, though. It would still be a handy feature here.

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    2. 70

       Helena Rickettsposted 13 years agoin reply to this

       You are probably right that they see it as a social network since we have the boards and followers.
       
       I didn't even know this was going on until I saw the thread.  My comments are set for moderation before being posted because I had a troll a while back that was amusing but still a bit annoying. 
       
       All of the spam from this has been caught by the filter for my hubs.  I was surprised how much was there though.  I read some of it and got a good chuckle from a few of them.  One was actually talking about the end of the world.

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       1. 61

          paradigmsearchposted 13 years agoin reply to this

          I liked the first line of your profile.
          
          

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16. 61

    Mark Ewbieposted 13 years ago

    I have just disabled all comments for now.  So you'll have to save that praise!
    
    I'll turn them back on next week I guess, or maybe not at all.

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17. 61

    paradigmsearchposted 13 years ago

    I know there is the day-of-week cycle, but I still think my earnings have been hit because of this spam attack. Not amused...

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18. 0

    Norah Caseyposted 13 years ago

    Hi folks,
    
    I apologize for the delay in getting back to you.
    
    We are trying to determine if this is a result of a glitch in our spam filter, or if something else is going on. Please continue to report these comments as spam, so we can examine them in our reports. I appreciate your patience while we figure this out.
    
    Thank you!

    report
19. 59

    thejeffriestubeposted 13 years ago

    I wonder if this is a massive link-building campaign as a result of someone buying 100,000 links to their own website? It's a black hat technique where a "service provider" spams forums, sites, profile pages, and pretty much anywhere, for a price. What's funny is that Google can see this, very clearly, and proceed to destroy the site linked to. What's not funny is it can potentially hurt the legimate sites that get spammed. Don't allow those comments through, and report them.
    
    IF YOU HAVEN'T SELECTED THE OPTION TO REVIEW COMMENTS FIRST, DO YOU NEED ANY OTHER REASON?

    report
    1. 75

       David 470posted 13 years agoin reply to this

       You may be right. The comments that I had recently did not make any sense at all. Mosttly a bunch of random numbers, letters, and words...

       report
20. 0

    Norah Caseyposted 13 years ago

    I have some more information on this issue. We were hit much harder by spam bots than usual. The engineers are making some updates right now to our current spam systems to catch more of what has come in, but it may not catch everything.
    
    To require approval on all of your comments on all Hubs, you can go here:
    http://hubpages.com/my/hubs/comments
    
    Click on Settings
    
    Change "Comments must be approved before they appear" to "Yes."
    
    For those who would like more information on how to adjust their comment settings, please visit this Learning Center tutorial:
    http://hubpages.com/learningcenter/comments-capsule
    
    If you have any concerns about this or any other experience you've had on HubPages, please do not hesitate to contact us. We appreciate your patience during this spam attack!

    report
    1. 69

       travelespressoposted 13 years agoin reply to this

       Thanks so much for the fix.
       
       Initially I thought just one hub had been affected as I was getting emails to advise me I had received comments (spam) to approve but when I checked the spam filter I found it had caught many more across multiple hubs.
       
       Right now - I have no spam attack comments to deal with which is a really good feeling.

       report
21. 68

    Glenn Stokposted 13 years ago

    Just got two more since I last checked 30 minutes ago. Both are from France. So we can add that country to the list now. These two were lengthy and each paragraph was unrelated to each other. No common theme. It seems that the text was taken from other places on the web. This could imply that the spammers are trying to sabotage us by making it look like we have duplicate content.
    
    The fact that this all started in the past 48 hours makes me think it is all related to a single source, even though it's coming from various countries based on the IP addresses.

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22. 69

    Cagsilposted 13 years ago

    I am curious if the engineers could address the side effect issue.
    
    All the SPAM comments are generating a bunch of emails. SPAM comments shouldn't generate emails if they are not true comments on hubs. It only floods peoples' email accounts with emails that are not for real comments.
    
    Hopefully, this side effect can be addressed.

    report
    1. 79

       DzyMsLizzyposted 13 years agoin reply to this

       I disabled e-mail for most things some time ago.  Between followers publishing new articles, to new posts in forums I am following, to 'someone commented,'  ..it was getting to be too much to go through.  I now have only the HP notifications for their posts in their blog, etc....

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       1. 69

          Cagsilposted 13 years agoin reply to this

          Hey Dzy,
          
          I don't follow a whole lot of people, but don't mind getting emails for comments on my hub. I'm not really all that interested in what HubPages puts on their blog.
          
          I rather not miss comments when I get them. I respond to all comments. I just don't think that SPAM comments should trigger receiving an email.

          report
23. 76

    IzzyMposted 13 years ago

    I have not a had a single email - I saw them in my feed last night when it all started, but the spam filters have worked in 100% of the cases for me, so well done, HP!

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    1. 69

       Cagsilposted 13 years agoin reply to this

       I have deleted at least 20-30 emails about SPAM comments.

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       1. 61

          paradigmsearchposted 13 years agoin reply to this

          I haven't used the email option for comments in ages. I just amble by the Comments Section once in awhile. Of course, I don't have enough comments to warrant doing otherwise.

          report
24. 59

    thejeffriestubeposted 13 years ago

    Cags, you're right , if it is doing that. If it were my network, I would be mindful that the mail server HP uses would begin to get overwhelmed.

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25. 61

    Mark Ewbieposted 13 years ago

    I have actually come up with quite a neat solution.
    
    What I am doing is accepting the comments and then writing a cleverly crafted, individual and original response to each of these which make them seem rather stupid.  It takes a little while, maybe twenty minutes each but it is well worth it.
    
    I ridicule their marketing method and their website, and I can assure you I leave them in no doubt as to any further action I may take - such as telling people in the pub, or perhaps someone I meet when out shopping.
    
    If everyone acted in this way I am sure we would soon dissuade these layabouts from their foolery and convince them to get a proper job.
    
    Mark Ewbie - Internet Expert

    report
    1. 74

       Moon Daisyposted 13 years agoin reply to this

       Mark, I love your approach.  That'll teach them!

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       1. 84

          snakeslaneposted 13 years agoin reply to this

          LOL Mark!

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26. 61

    paradigmsearchposted 13 years ago

    I just posted this elsewhere, figured I might as well post it here.
    
    
    .
    In other words, it's only just begun...

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27. 73

    melbelposted 13 years ago

    I just delete them. Judging from the quality of the comments, I doubt they'd be back to see if it went through or if there are responses.

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28. 87

    Greensleeves Hubsposted 13 years ago

    Well, for me the one good thing that has come out of this spamming and the forum replies is that for the first time I've discovered the Comments 'spam' section in which there were several awaiting deletion, plus one reasonable comment which was from a writer who for other reasons was apparently later disqualified from HubPages (don't know why). It is good to know that the spam filter does work.

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29. 97

    Sally's Troveposted 13 years ago

    This is getting to be kinda fun. Just scope out your comments and have a ball deleting.

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    1. 61

       paradigmsearchposted 13 years agoin reply to this

       Actually, we are all doomed.
       
       http://techcrunch.com/2012/05/29/automa … e-of-spam/

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       1. 97

          Sally's Troveposted 13 years agoin reply to this

          Yup, let's go for the ride. There's nothing stable, as in feeling secure about on the net.

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          1. 61

             paradigmsearchposted 13 years agoin reply to this

             All one can do is wander and wonder.

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30. 61

    gmaoliposted 13 years ago

    I had that happen to a couple of my hubs.  I emailed the hubpages team about it and they said they've been getting a lot of spam attacks more often than usual lately.  They are making updates to handle them, but they did mention to make sure you have the comments set to be approved before they are posted.

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    1. 74

       christopherantonposted 13 years agoin reply to this

       I've just changed the global settings on my comments to leave it so that only signed in users can make any comments. At least this way I can stop the spammers for a while. I feel very depressed about having to do this, because I've been getting some quite nice posts from people who are not members of hub pages. They won't be able to post their comments now. I do wish these spammers could just leave us alone. They are spoiling the experience and ruining several years of work. The correspondence with legitimate commenters is an important part of my hubs. I don't want people ruining it. The changes will be reversed after a few days. Hopefully the problem will be no more by then.

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       1. 86

          Marisa Wrightposted 13 years agoin reply to this

          That's not really necessary, Christopher.  99% of the spam comments are being marked as spam anyway, so they won't ever appear on your Hub.
          
          Just set your global settings to "comments must be approved before they appear".  That way, if one or two spam comments do get through the filter, you can delete them at your leisure.

          report
          1. 85

             gmwilliamsposted 13 years agoin reply to this

             I had a lot of spam comments and that is what I did.

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          2. 74

             christopherantonposted 13 years agoin reply to this

             I'll put the settings back to how the they were tomorrow. I received about 100 spam comments yesterday so I had to do something drastic but it is only meant to be for a couple of days.

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31. 99

    mary615posted 13 years ago

    Why not just "only registered users may leave comments" option?????  Am I missing something here?  I have not had ANY yet.

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    1. 69

       Cagsilposted 13 years agoin reply to this

       If you do that, then people are forced to sign up with HubPages in order to leave a comment. That will create more accounts which most likely will be dormant/dead. Probably, never be used again. Unless that person comes back to read more of your hubs.

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    2. 60

       Randy Godwinposted 13 years agoin reply to this

       Well, I get lots of questions on some of my how-to articles and they aren't normally from registered users, Mary.    It often takes several questions and answers to solve a particular problem by the visitor and I sure do not wish for them to have to join HP just to get info.
       
                                      

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       1. 99

          mary615posted 13 years agoin reply to this

          You are right about that.  I have a popular "how to" that I get questions on, so what's the solution, foks.

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          1. 88

             mistyhorizon2003posted 13 years agoin reply to this

             Well I have my comments settings to mean they need to be 'approved' by me before they are visible. This way I can delete the offending spam comments before anyone else sees them. You still have some hassle doing it, but if you use the link posted earlier in this thread it makes it easy.
             
             http://hubpages.com/my/hubs/comments?co … ilter=Spam

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             1. 60

                gramaryeposted 13 years agoin reply to this

                I've had a ton also. Thanks for re-posting that link - made it much easier!

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                1. 88

                   mistyhorizon2003posted 13 years agoin reply to this

                   You are welcome. Others have posted it before me though, so I can't take all the credit

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          2. 86

             Marisa Wrightposted 13 years agoin reply to this

             What Norah said.  Set it to "comments must be approved before they appear". 
             
             It won't stop the spam comments, but most of them are going to your spam folder anyway, aren't they?

             report
    3. 69

       travelespressoposted 13 years agoin reply to this

       We actually have this option - not that I knew this before I checked my spam messages after this last attack!  LOL.  It's a global setting and even though the "only signed in users can leave comments" was set to yes, it didn't stop messages getting through.
       
       You can find it by going to my account - comments - show settings.  You'll find global settings up near the top.

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32. 72

    Beth100posted 13 years ago

    Looks like I'm being attacked by some paranoid aliens tonight!!  They're trying to stop me with their spambots. 
    
    seriously, what can be done to stop this?  So annoying!!  >.<

    report
    1. 0

       klarawieckposted 13 years agoin reply to this

       Practice your gibberish talk, Beth. Send them a message from planet XOPHULZ! See what happens then!

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       1. 72

          Beth100posted 13 years agoin reply to this

            I need your help Klareth!!!  Pleeze!!!  I'm spending all my energy zapping these bloody spambots!!!  So much for writing another recipe for this week!!!  Hey, maybe if I stopped serving food, they'd go away!!  
          
          
          oeure owueknc  oiseur  jpoiqwkcpp !!!!! 

          report
          1. 0

             klarawieckposted 13 years agoin reply to this

             You're about to scare me too. You're not serving tuna puttanesca by any chance, are you?!

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             1. 72

                Beth100posted 13 years agoin reply to this

                  nah, just some green goopy stuff that is commonly known as Green Goddess food (but I think that the aliens named that!!) 
                
                
                
                @ alien spambots:  owie1  owei0000  owie ---  !!!  ~~~

                report
33. 86

    donotfearposted 13 years ago

    I've had a ton of them!!
    
    Delete, delete, delete...
    
    Ug.

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34. 81

    Patty Inglish, MSposted 13 years ago

    bump

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35. 0

    shazwellynposted 13 years ago

    ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
    
    30 of these is making me QUERY why I am being spammed! lol  Seems a pointless exercise!

    report
    1. 0

       klarawieckposted 13 years agoin reply to this

       Yes, I got that one too. I know what it is though... Summer Vacation! Kids have nothing to do! Ugh!!!

       report
36. 90

    Denise Handlonposted 13 years ago

    I counted 15 spam 'comment's on one hub...glad to know tech is aware of this.  Other than hitting: 'Delete Forever'  should I do anything else to prevent a recurrance and protect the writing?   Thanks.

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37. 94

    brittanytoddposted 13 years ago

    Me too.  Crazy.

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38. 88

    andyozposted 13 years ago

    More Spam this morning, it always seems to be on the same few Hubs.

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39. 77

    Shadesbreathposted 13 years ago

    Me too, tons more this morning.

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40. 60

    Randy Godwinposted 13 years ago

    This is a pain in the "asp" as many of my comments are in the form of questions to my how-to hubs.  Even some of these legitimate questions are now being filtered as spam.  It seems like a snowball effect with all of the bad stuff going on here lately.  What next? 
    
    
                                       

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41. 88

    FitnezzJimposted 13 years ago

    I did the same thing Cardisa did.
    
    To stop the Spam, I went to 'My Account', 'Hubs', 'Comments', clicked 'Global Comment Settings', then clicked 'Yes' next to 'Only signed-in users may post comments'.

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42. 67

    lovebuglenaposted 13 years ago

    seems like i have been spammed too.

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43. 86

    rachellrobinsonposted 13 years ago

    FitnezzJim, that is what I had to do also, I hate to only allow signed-in users to comment since I have gotten some great comments from non-users but I deleted over a hundred spam comments in two days.

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    1. 82

       WannaB Writerposted 13 years agoin reply to this

       Same here. I just hate excluding the general public who want to comment, but I hate even more to have to keep deleting the spam on a daily basis. If enough of us do this, maybe they will go away.
       
       I'm curious. Have any of you noticed any spam on the blogs, etc. you are linking to from the hubs that have been spammed?

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44. 61

    paradigmsearchposted 13 years ago

    Is the spam attack still going on? I'd like to re-enable comments if not.

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    1. 60

       Randy Godwinposted 13 years agoin reply to this

       Yep, but not at the rate it was yesterday.  At least it has slacked off on my hubs.  Can't answer for anyone else, though.
       
                                                  

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       1. 61

          paradigmsearchposted 13 years agoin reply to this

          Thanks. I'll re-enable and see if any new entertainment shows up.

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    2. 98

       Rochelle Frankposted 13 years agoin reply to this

       I had a total of about 40-- but only two today.
       
       I deleted all --- but still, almost nice to see a few comments of any kind since they have been scarce lately, along with views.

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45. 61

    paradigmsearchposted 13 years ago

    2 hours since I re-enabled comments. Nary a spam in sight. I feel neglected...

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46. 76

    IzzyMposted 13 years ago

    I'm still getting them, but the numbers are tailing off (fingers crossed!)
    
    They are in French now - whatever software is being used is spreading like wildfire across the globe.

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    1. 61

       paradigmsearchposted 13 years agoin reply to this

       I wonder if they gave up on me after discovering I'd disabled comments.

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       1. 79

          Ms Deeposted 13 years agoin reply to this

          I set Comments to must be signed in to HubPages for 24 hrs. Now, I've set it back to not having to be signed in to comment since this morning, and still this evening there has been no spam today. So, maybe it helped to do this.

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          1. 61

             paradigmsearchposted 13 years agoin reply to this

             Yep, beginning to look like our adventure is nearing conclusion. Leastwise until the next one...

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             1. 69

                travelespressoposted 13 years agoin reply to this

                Yes it is!  I just checked my spam file and deleted a few more but the last one was posted 12 hours ago.  Yeah. 
                
                The good thing is that I've found a few more cool features Hubpages added (like the spam filter and the global settings) while I was sleeping - Ok, OK, I've been sleeping for a long time .

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47. 68

    prasetio30posted 13 years ago

    I just deleted spam comment, on my two hubs. One hub attacked more than 10 spams. But today back to normal and I hope it wouldn't be happen tomorrow and the next day.

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48. 68

    prasetio30posted 13 years ago

    Sorry, after I check one of my hub a minute ago. I still found spam comment and I deleted it directly.

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49. 80

    kashmir56posted 13 years ago

    Yes i had this happen to this morning, i got about ten to fifteen spam comments on two of my hubs. I just went into edit mode and than clicked edit for the comment capsule and than checked  "only signed in users can comment" and than save it.
    Have not had any span since.

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50. 99

    mary615posted 13 years ago

    Should we let a Hubber know there is spam in their comments or just wait for them to find out.  I just saw two on the same Hub that is obviously spam.  Should I email the Hubber and let her know??

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       Uninvited Writerposted 13 years agoin reply to this

       I would let them know, it can damage the entire site if people let this stuff get posted.

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          mary615posted 13 years agoin reply to this

          will do, right away. Thanks.

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